Vw service was good. After 5hr. Wait the auto Butler service was disappointing.
9/8/2018
CHRIS M. VERIFIED CUSTOMER
i was misled
9/6/2018
Yvonne T. VERIFIED CUSTOMER
My wait was not long & I was thoroughly satisfied.
9/6/2018
Janice B. VERIFIED CUSTOMER
Service was well done, comfortable waiting area. However I was surprised that it took 2 1/2 hours for an oil change & tire rotation , since I had a 9:15 appt.
9/5/2018
Spencer C. VERIFIED CUSTOMER
Good job
8/30/2018
SUSAN M. VERIFIED CUSTOMER
Ok
8/28/2018
Diane M. VERIFIED CUSTOMER
Car looks awesome but light is still on indicating tire pressure needs to be adjusted
8/24/2018
Sadie H. VERIFIED CUSTOMER
The service and car rental service men were awesome!
8/23/2018
J M. VERIFIED CUSTOMER
Jason in the shop did a alignment on the used car I purchased because it pulled to the left. Car drives perfectly down the road now. Bought the car around noon,took delivery @ 2:00 PM the same day.
8/23/2018
Richard C. VERIFIED CUSTOMER
Larry Haines, Jeff and Mike Auffenberg took great care of me!
8/22/2018
ARZENA R. VERIFIED CUSTOMER
The Auffenberg staff are always polite and courteous. They do excellent auto repair work and are reasonably priced
8/19/2018
FREDDIE G. VERIFIED CUSTOMER
They were quick and friendly.
8/18/2018
AMBER K. VERIFIED CUSTOMER
I love the text message updates! The entire staff is so friendly and really helped me with all my questions. It is my newest car I have ever gotten!
8/17/2018
Shirley R. VERIFIED CUSTOMER
Once again, Larry Haines has taken very good care of my Jetta!! While I was gone for two weeks, I left my car at the Auffenberg VW for various issues. He kept me updated regarding repairs and my car was ready today when I returned. The service department is knowledgeable and as always, I feel like I'm treated like a 'favorite aunt' by Larry- and all the staff.
8/16/2018
Thomas K. VERIFIED CUSTOMER
Jeff and Larry are always of great help. I am confident that service department will always take care my vehicle.
8/15/2018
KYLE M. VERIFIED CUSTOMER
Went smoothly and we were on a tight timeline to have the repair done. The team worked quickly to get through our car and got us right on our way.
8/15/2018
JOHN B. VERIFIED CUSTOMER
The whole experience was more than I could have hoped for. They went above and beyond.
8/15/2018
JOSEPH M. VERIFIED CUSTOMER
Jeff and Larry always come through when I come in for my service. I
8/12/2018
SHARON S. VERIFIED CUSTOMER
Excellent service
8/12/2018
GERALD F. VERIFIED CUSTOMER
I was very satisfied with the service. Larry did a great job from check in to updates/getting authorization for work to pick up. A much better experience than my last service at another dealership.