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Real Reviews from VERIFIED CUSTOMERS
CLIFTON S. VERIFIED CUSTOMER
The folks at the auto butler did a very good job..our Mazda looks brand new...Thank you
9/12/2018
Kathleen A. VERIFIED CUSTOMER
I brought my car in for a recall...when I return home my outside atenna was sitting in the cup holder of my car....I don't understand why it was off n why didnt they put it back on my car...it was as simple as just screwing it back on...this item has never came off the car. I called n left a message with Dave...Service provided was completed as stated in the paper work.
9/12/2018
Kurtis M. VERIFIED CUSTOMER
Dave was great, very helpful and solved our problem.
9/11/2018
TAMMERA S. VERIFIED CUSTOMER
Top notch service department and service reps!!
9/8/2018
THOMAS S. VERIFIED CUSTOMER
Justin is an absolute professional and his communication skills are too notch. It's good to know that customer service is alive and well and that Justin drives the customer service bus... a justified Mazda Ambassador!
9/8/2018
Sarah U. VERIFIED CUSTOMER
The service was completed sooner than expected my technician was awesome. Thank you.
9/8/2018
Dektric W. VERIFIED CUSTOMER
Professional,and patience of Justin he sets the tone for service which makes the experience great er!
9/6/2018
Lance D. VERIFIED CUSTOMER
Mazda service in O’Fallon is awesome!
9/2/2018
Roseann S. VERIFIED CUSTOMER
Service was good. Thanks.
9/1/2018
Charles G. VERIFIED CUSTOMER
The service manager was friendly, helpful, and courteous.
9/1/2018
Ellen A. VERIFIED CUSTOMER
Great job
9/1/2018
J'Nae L. VERIFIED CUSTOMER
The service tech who waited on me was delightful, but as always Auto Butler did a terrible job with my car! The job is always half down as if it's rushed through and I never complain but this time, I'm complaining. My windshield was lazily wiped down, again, to where the bottom portion was cleaned. ONLY ONE door handle was wiped, the dash was wiped, there was soap/foam left in my passenger seat, the floor mats were barely vacuumed...that's just the interior. When I took a good look at the exterior, the B pillar with spotty and patchy as well. It's always so disappointing to have to make so many arrangements for this "service" and constantly be disappointed by it. I wish I had never purchased it.
8/31/2018
Renee C. VERIFIED CUSTOMER
Liked the text messages letting me know my car was ready
8/31/2018
Roberta G. VERIFIED CUSTOMER
Very cooperative on getting my vehicle up to. par with the recall and providing me a vehicle for my schedule while being repaired. Kudos!
8/31/2018
Michael R. VERIFIED CUSTOMER
i have been bringing my car there since i bought it. setvice has always been excellent
8/31/2018
Susan H. VERIFIED CUSTOMER
Dave and the team did a great job of explaining everything that they did and recommendations!
8/30/2018
Sonia W. VERIFIED CUSTOMER
Friendly and efficient
8/30/2018
John B. VERIFIED CUSTOMER
Dave & Justin were superb
8/30/2018
Mark C. VERIFIED CUSTOMER
We like Dave.
8/29/2018
THOMAS G. VERIFIED CUSTOMER
Phil provided a pleasant, straightforward, responsive and informative buying experience...thankyou to the whole Auffenberg Mazda team!
8/29/2018