Thanks for the outstanding effort to get my vehicle back to me as soon as possible.
8/11/2018
CHRISTIE V. VERIFIED CUSTOMER
Upland is excellent!!
8/10/2018
Gabriel K. VERIFIED CUSTOMER
We only came in for a recall and the service was great and very fast and they also answered a bunch of other questions I had about our new fusion energi thank you so much
8/10/2018
BRIANNA T. VERIFIED CUSTOMER
Oddly enough I have worked with Robert before at a different dealership. His level of customer service is better suited at Ford of Upland. I love coming to Ford of Upland. Robert is courteous and professional but also personable.
8/10/2018
Bryan G. VERIFIED CUSTOMER
The service took to long and was incomplete. My car was not washed and my tires were not rotated.
8/10/2018
Yan B. VERIFIED CUSTOMER
Unauthorized repair was performed. Will report to BAR.
8/9/2018
GILBERT G. VERIFIED CUSTOMER
Great service Robert is the best
8/9/2018
KAY M. VERIFIED CUSTOMER
My car is still telling me to change the AC Filter.
I can’t seem to get rid of that. Sny help on this
would be appreciated.
8/9/2018
Lara D. VERIFIED CUSTOMER
Awesome
8/9/2018
MICAHEL M. VERIFIED CUSTOMER
Very professional and easy to talk to.Everyone I meet in your service department are very courteous and professional.Keep up the great work
8/9/2018
**** G. VERIFIED CUSTOMER
I’m still waiting on acall back regarding warranty repair
8/8/2018
RENE B. VERIFIED CUSTOMER
Robert is an excellent service representative.
Thanks Robert
8/8/2018
Ehssan K. VERIFIED CUSTOMER
Steven noticed me standing in the lobby when he took it upon himself to see if I had been helped. The person I made an appointment with seemed **** and Steve didn't hesitate to insert himself. He communicated with me very well. I also told him additional to the service I needed on my car, a cap for my tire was missing from the previous service I had. When my car was ready the tire cap was forgotten although he specifically wrote it on the receipt he gave me a copy of. When I brought this up to him, he made no excuses, apologized and went back himself and grabbed me a cap for my tire. Again, he apologized and thanked me for coming in. I am very pleased with his service.
8/8/2018
GARY J. VERIFIED CUSTOMER
Kim Hawkins did a GREAT job on my Ford Taurus. My son, his wife and their (my grandchild) were using the Taurus for a week and I thought there was a brake issue. Kim was able to get the brakes checked and the and the regular service work completed as well. She was able to squeeze the Taurus into a full number of cars and trucks. This is why I have Ford of Uplland do all the services on our Ford F-159 and the Taurus.
Kim’s a hard workings person on your teem.
Sincerely GARY J
8/7/2018
PHYLLIS S. VERIFIED CUSTOMER
Thank you for your help.
8/7/2018
Jorge A. VERIFIED CUSTOMER
I really appreciate the smiling professionalism of Steven Martivez during my recente service experience. I appreciate his honesty.
8/6/2018
JEANETTE R. VERIFIED CUSTOMER
I was able to get my car in quickly and done in a responsible amount of time! Thank you Steve and Ford of Upland
8/5/2018
John M. VERIFIED CUSTOMER
No problems with this visit
8/5/2018
HANK J. VERIFIED CUSTOMER
When it comes to auto service Ford of Upland is my only option
8/4/2018
Bruce F. VERIFIED CUSTOMER
Other than the expensive fix to my TBird... everyone was very nice and helpful