My car was kept from 7am till the next day, and no one called me to let me know it was going to stay overnight. This was a big inconvenience since I had to work the next morning.
12/30/2018
Peter S. VERIFIED CUSTOMER
Thank you, Robert was great to work with.
12/30/2018
Holly S. VERIFIED CUSTOMER
Thank you Kim, you are always so helpful and have such great customer service
12/30/2018
Louis L. VERIFIED CUSTOMER
????
12/29/2018
Rosanne F. VERIFIED CUSTOMER
Eric is always very friendly and polite!
12/29/2018
Curtis T. VERIFIED CUSTOMER
Good job as always
12/29/2018
TOBIAS C. VERIFIED CUSTOMER
Robert was very candid and presented a very fair and honest assement of issues concerning my car.
12/28/2018
Rich F. VERIFIED CUSTOMER
She was professional and excellent
12/28/2018
Jamie H. VERIFIED CUSTOMER
Kim is the best. She and her team are always there when we need them. Everyone is kind and helpful. You are treated like family at Ford of Upland. Great Customer Service! Wonderful results. Thank you for always coming to the rescue. Did I mention?, Kim is the BEST! Thanks again! Happy New Year to All!
12/27/2018
Fred S. VERIFIED CUSTOMER
Eric is a very good representative for your company. Very good communications skills as well as everything else.
12/27/2018
Michael K. VERIFIED CUSTOMER
I would of thought that they would of offered a loaner car since it was a somewhat a warranty issue.
When I picked it up the next day the truck had dirt / water spots on one side of the truck that weren't there when I dropped it off.
12/23/2018
Austin L. VERIFIED CUSTOMER
Steven made it simple and sweet made sure i understood everything before going on with the service. Im very happy with his hospitality
12/23/2018
Marvin T. VERIFIED CUSTOMER
Hugo was helpful, however when we picked up our vehicle, all work had not been completed... during a short wait, work requested was completed and we were on our way... we will return for service in the future...
12/23/2018
Robert W. VERIFIED CUSTOMER
Eric was great
12/23/2018
Kenneth D. VERIFIED CUSTOMER
Great service thanks
12/22/2018
Joseph L. VERIFIED CUSTOMER
The oil change was done quick and painlessly. The Ford of Upland exceeded our expectations.
12/22/2018
JOSHUA V. VERIFIED CUSTOMER
Eric is great. Awesome service every time I visit. Thank you