No need to contact me. My car was there 8 days before ready for pickup. Inconvenient for me.
11/20/2021
Patrick K. VERIFIED CUSTOMER
Very professional and polite
11/19/2021
Delfred R. VERIFIED CUSTOMER
Awesome service!
11/19/2021
Ed B. VERIFIED CUSTOMER
Gustavo kept me well informed about the status of my vehicle repair. I’ve never had a service advisor as attentive as he was. Very refreshing!
11/19/2021
Gene S. VERIFIED CUSTOMER
You guys rock every time I need anything you fit me in your schedule and the continued communication is greatly appreciated thank you
11/19/2021
Raymond J. VERIFIED CUSTOMER
Worse than bad service.
11/19/2021
Barbara A. VERIFIED CUSTOMER
Quite pleased with the service and Gustavo …
11/19/2021
Luis C. VERIFIED CUSTOMER
Very good service and good job
11/19/2021
Nick Renner. VERIFIED CUSTOMER
Gus was great.
Always takes care of me
11/19/2021
John Z. VERIFIED CUSTOMER
Excellent service
11/18/2021
Rebecca L. VERIFIED CUSTOMER
I wouldn’t trust anyone else to care for my car. Ford of Upland has always prove to be trustworthy and have provided impeccable Customer Service to myself and family for many years. Thank you Gus and Steve.. we appreciate all you do!
Happy Holidays from The Lobato Family!
11/18/2021
Doug K. VERIFIED CUSTOMER
Work wasn't completed. Was told tech had started work in the afternoon and would finish in morning. Went to pick up car next evening. Found out work was not started. Basically was lied to. Wasted 2 days after waiting two weeks for appointment. Will have to take truck to another dealer now for recall work.
11/18/2021
Kevin Valenzo. VERIFIED CUSTOMER
Misunderstandings ****
11/18/2021
Jamie W. VERIFIED CUSTOMER
Great staff and service!! So impressed
11/18/2021
James B. VERIFIED CUSTOMER
Ok
11/17/2021
Allison L. VERIFIED CUSTOMER
Steve is always great! Communicates well and in a timely manner.
11/17/2021
Gilbert H. VERIFIED CUSTOMER
Steven was very friendly and informative on the service procedure. Questions that I had Steve answered them in a professional manner. Giving me lots of confidence with Upland Ford. I like this dealership and always have for over 30 years., when it was called Upland Ford and Mitsubishi dealership.
My vehicle was serviced in a timely manner and felt good that it was serviced by a service professional.
11/17/2021
MIKE K. VERIFIED CUSTOMER
Mark on great employee super helpful
11/16/2021
Dennis D. VERIFIED CUSTOMER
Gustavo was amazing! He went above and beyond to make sure I was satisfied! Thank you Gustavo, I will be back!!!
11/16/2021
Glenda F. VERIFIED CUSTOMER
He was very nice, and took care of the problem with my car. You can’t ask for more than that. Thank you.