I felt as if they did not communicate with me what was going on with my car.
8/23/2019
Angie M. VERIFIED CUSTOMER
Pleasure to work with!
8/22/2019
Ryan D. VERIFIED CUSTOMER
Chad always takes great care of me.
8/22/2019
Heather R. VERIFIED CUSTOMER
Chad Larson is the Best!!!!
8/21/2019
Leon H. VERIFIED CUSTOMER
Chad is the best!
Thanks,
Leon
8/21/2019
Jeff Scott. VERIFIED CUSTOMER
Chad was excellent. ken Grody Ford is lucky to have him.
8/21/2019
Hector R. VERIFIED CUSTOMER
Chad was amazing! Communication was prompt at all times. Excellent service
8/21/2019
Carolann N. VERIFIED CUSTOMER
Joe & Ken Grody have aways a been great! We Purchased our first vehicle from Ken Grody Ford back in 1981. My only issue this time what’s the corporate could not get you guys parts fast enough, which seems ridiculous. I even called corporate, they were very condescending and try to act like it was your fault not theirs. That’s not the way they stand behind the dealership. My was really fiat in side, I’m sure The was do to having my car on just over 7 weeks.
Thanks
Carolann N
8/20/2019
Eduardo F. VERIFIED CUSTOMER
Chad was great. He is excellent and has answered questions when we call while on the road. When picking up my truck, I waited 20 mins after paying for my service. I was told that my truck, parked in the front lot, was blocked in. Finally someone checked on it and realized that it was not blocked in, handed me my keys, and said “if you’re okay backing it out yourself, you can take it”. Odd.
8/20/2019
Raymond B. VERIFIED CUSTOMER
Joe has always been helpful and gotten right back to me with any questions I have, courtesy and friendly easy to work with.
8/20/2019
Lawrence S. VERIFIED CUSTOMER
Ryan does a great job
8/17/2019
William B. VERIFIED CUSTOMER
very easy process and my truck was done on time and came back cleaner than i dropped it off thanks
8/17/2019
Lydia F. VERIFIED CUSTOMER
Joseph was very nice and helpful when my car was finished with its service.
He explained everything to me thoroughLy and even though
My car was in really good shape he explained all the
Parameters of the brakes and tires to me. He’s very
Nice.
8/17/2019
Carlos G. VERIFIED CUSTOMER
Great service from Ryan. Excellent attitude and always willing to assist!