Appointment scheduler was accurate with time needed and correct instructions for drop-off. Service reps were quick and gave a good explanation of fix.
5/28/2020
Kathy Q. VERIFIED CUSTOMER
Chad is great!
5/28/2020
Joseph G. VERIFIED CUSTOMER
I had a great experience with Mike in regards to installing the leather in my Mustang. He was extremely professional, prompt & courteous.. I look forward to doing business with him in the future!
5/28/2020
Paul J. VERIFIED CUSTOMER
Michael Mills is great to work with I always know that with him on the job my service will be impeccable along with the mechanics who do the work.
5/28/2020
Charles M. VERIFIED CUSTOMER
I always get excellent service at Grody Ford.
5/27/2020
Doug W. VERIFIED CUSTOMER
Mike is Great to work with !!
5/27/2020
Marsha M. VERIFIED CUSTOMER
The service was done promptly and all service staff members were very courteous. Thank you!
5/27/2020
Randy O. VERIFIED CUSTOMER
Mike is great. He deserves a raise, maybe a double raise.
5/23/2020
Rebecca G. VERIFIED CUSTOMER
The stigma that surrounds dealerships is astounding and sad. Especially when the gossip is that the dealerships charge more than local mechanics. I am so impressed with Ken grody carlsbad!This location is so amazing. They truly take care of you. Now, of course right now their shuttle service is inactive Due to Covid-19. But, still. i feel like I'm family here at this location.
5/23/2020
Ryan C. VERIFIED CUSTOMER
Chad was great. Quoted me a price and stuck to it. Honesty and Integrity. Thank you
5/23/2020
David E. VERIFIED CUSTOMER
I assumed they would fix all problems with my car, but instead simply told me my tires needed aligned rather than aligning them. Also told me my fluids would be topped off, but my brake fluid is still about half full.
5/23/2020
Thomas G. VERIFIED CUSTOMER
It’s hard for me to be satisfied when I’ve brought my vehicle in 8 times and it’s been in the shop for over weeks for the same issue. Besides that multiple other issues keep appearing. With routine service (oil change, tire rotation, etc.) you guys are great. With anything more complicated it’s hard to trust the work will get done correctly if at all. I hear more and more excuses about how things are working properly when in the past your team has admitted there are issues with the vehicle.
5/23/2020
Anthony A. VERIFIED CUSTOMER
I was very impressed with how fast you guys fixed my truck and got it back to me
5/23/2020
Elena Q. VERIFIED CUSTOMER
Thank you!
5/23/2020
Frank H. VERIFIED CUSTOMER
Mike is GREAT!
5/23/2020
Tom And. VERIFIED CUSTOMER
Mike Mills did an outstanding job, great service by Moke!
5/22/2020
Daniel E. VERIFIED CUSTOMER
Mike Mills takes great care of me and my truck. Always helpful and super responsive.
5/22/2020
Andre S. VERIFIED CUSTOMER
Outstanding service as always. Thank you! Chad was very helpful...outstanding.
5/22/2020
Nicolas O. VERIFIED CUSTOMER
Very satisfied in the maintenance crew at Ken grody ford, and thanks to the crew and Stephen and Mike.
5/21/2020
Karen P. VERIFIED CUSTOMER
Especially pleased with
Precautions about Corona virus. Social distancing,
Very few customers, wiping down my car after servicing.