Julia was a pleasure to work with. Very caring and knowledgeable. Told me the reasons why I would do the work suggested yesterday and in future.
1/14/2024
Ronald W. VERIFIED CUSTOMER
Good
1/14/2024
Miriam A. VERIFIED CUSTOMER
Fluids were not topped off.
1/14/2024
George M. VERIFIED CUSTOMER
Julia was top-notch, kind and friendly to my wife and I. She went out of her way by giving us her name, and is going to follow up with FOB key concerns.
It’s really hard nowadays to find great customer service, Thank you.
1/14/2024
Kelsey C. VERIFIED CUSTOMER
Wonderful experience as always here. Our service rep Kevin was kind, courteous, and helpful as is all of the staff at McGrath Honda. We won’t go anywhere else for service!
1/14/2024
Trudie G. VERIFIED CUSTOMER
Can’t remember his name (started with an M I believe), but the older gent with the grey beard who helped me after everyone left was a rock star.
1/14/2024
Sylwester C. VERIFIED CUSTOMER
Amazing service
1/14/2024
Joel D. VERIFIED CUSTOMER
Kevin is great. He’s professional, knowledgeable, and friendly
1/14/2024
Giovanni C. VERIFIED CUSTOMER
I really appreciated that he took no time in getting all of information to get the service going. I also really appreciated him providing me a shuttle to run some errands. I was in and out before I knew it thanks to him.
1/14/2024
Anthony S. VERIFIED CUSTOMER
Punctual, friendly and explanatory. Top notch!
1/13/2024
Leonard V. VERIFIED CUSTOMER
Carlton was informative and courteous. But please no more surveys!
1/13/2024
Jameela S. VERIFIED CUSTOMER
David was very thorough in his explanation. David took care of everything and kept me updated often. He was very courteous towards me and treated me well. Thank you David!! Appreciate all your help!!
1/13/2024
Evanswinda B. VERIFIED CUSTOMER
Very helpful !
1/13/2024
Julie S. VERIFIED CUSTOMER
Quinton and TJ were wonderful to work with.
1/13/2024
Joemarie Y. VERIFIED CUSTOMER
Excellent…
1/13/2024
Sean C. VERIFIED CUSTOMER
Erin and the service team were great today.
1/13/2024
John A. VERIFIED CUSTOMER
My wife brought our 4 month old 2023 Honda Odyssey back in on 1/8/24 for the replacement of the floor wire harness. We were told everything was fixed and she picked up the car yesterday 1/11/24. Right away she noticed that the driver's seat seatbelt?! was not even screwed in!?! Today I inspected the Odyssey and found more items that are not working properly or not reinstalled correctly:
In the rear trunk area, you can visibly see a gap in the plastic covering and trying to push this in does nothing - it just pops right back out. This is not installed properly.
In the middle front dash area, the sliding compartment where normally Bluray discs are stored does not come out smoothly. It takes quite a bit of strength to pull that drawer out. It appears to be misaligned.
The AC power outlet does not work. We plug in our device in it and we get no power. Our device can power on using a different outlet.
See pics attached. I am beyond frustrated that we yet again have to bring the car back in to get these small details fixed/repaired. Someone ensure that the car is given back to us in perfect working condition. Call me to schedule bringing this car in yet again.
1/13/2024
Kenneth S. VERIFIED CUSTOMER
Good job.
1/13/2024
Sophia I. VERIFIED CUSTOMER
The wait time was the only thing, but I understand because I didn’t set an appointment up. Next time I definitely will. Otherwise everything went really well.
1/12/2024
Ed B. VERIFIED CUSTOMER
erin is very good at her job.Very professional at her job and very pleasant to talk to