Thank you for the communication throughout the work.
1/18/2024
Gina S. VERIFIED CUSTOMER
Noah was great and really appreciated his communication.
1/18/2024
Kathleen M. VERIFIED CUSTOMER
Curtis was great! I had a time constraint with another appointment after my service appointment. Curtis kept me informed on what the technician found and got everything addressed well under the time limit I had in my schedule. I was very appreciative and pleased with my experience.
1/18/2024
Samantha N. VERIFIED CUSTOMER
Excellent service. Very patient answering my questions.. keep up with the good work.
1/18/2024
Simeon K. VERIFIED CUSTOMER
Thank you so much.
1/17/2024
John R. VERIFIED CUSTOMER
Julia was amazing and couldn’t have been more gracious. I had the service technician put on my new plates and I very cold day. She is an asset to your company.
1/17/2024
Danita B. VERIFIED CUSTOMER
I don't appreciate the half-**** work on the repairs you promised. I thought the nightmare was over when I didn't have to deal with the sales team anymore but it continues on. The work is horrible. Your manager basically sold me on the job saying yeah this place is great I have my motorcycle fixed there etc etc and after taking him out there to show it to him and I'm being told how you're doing me a favor. Wow. I just said forget it and left. I hope my complaint has been documented because when the rust starts coming through the paint because I can tell it wasn't removed then I'm going to expect you guys to repaint the entire hatch. As for the horrible unmatching touch up you did on the silver. I have no idea what to do with that either. Was not at all happy with your 12-hour return time as with this bad weather and me living almost an hour away I asked if I could get a little bit more than 12 hours just in time you call me and I would have to be there at a time that won't work and I'm told. Nope. Well that little accommodation would have gone a long way. I didn't even need it because I was there within an hour of being called because it happened to work out perfectly but you still once again ticked off customer.
1/17/2024
Hai B. VERIFIED CUSTOMER
Good customer service and maintenance
1/17/2024
Carol K. VERIFIED CUSTOMER
Everyone there was helpful, polite, and efficient.
1/17/2024
Andrew E. VERIFIED CUSTOMER
Enjoyed my brief time.
1/17/2024
Adam T. VERIFIED CUSTOMER
Erin and TJ are seriously the best. Because of them, I will continue coming back and would consider trading my car in to you guys and buying another car from you guys in the future. Erin and TJ really make that service department.
1/17/2024
Pamela J. VERIFIED CUSTOMER
Was completed in timely manner. Was kept informed of progress. Erin was great.
1/17/2024
Shamyri B. VERIFIED CUSTOMER
Kevin was great!
1/17/2024
Dimitar Y. VERIFIED CUSTOMER
Yesterday I was there for oil change and regular maintenance. Today I have warning low tire pressure callibrate tpms settings. I called the shop but nobody answer to advise me.
1/17/2024
Randy R. VERIFIED CUSTOMER
David cavazos did an excellent customer's service and explain to you all the detail for your cars need and even the recall for my car. Thanks for having him to your company.
1/17/2024
Rosario A. VERIFIED CUSTOMER
I really appreciate everything what are you guys do it for us thank you so much and will see you soon
1/17/2024
James C. VERIFIED CUSTOMER
TJ fit me into your schedule after I was rear ended yesterday and needed a quick evaluation. David took care of me and did an efficient and excellent job. If everyone of your customers is treated as well as I always am by the service department you should be very happy.
1/17/2024
Thomas B. VERIFIED CUSTOMER
I’m always treated extremely well by all the people there. I never have any problems
1/17/2024
Harris C. VERIFIED CUSTOMER
Erin is the best absolutely the best very helpful very thorough and very patient. I love working with her.
1/16/2024
Evelyn C. VERIFIED CUSTOMER
McGrath Honda is phenomenal and so is my service person Zach. He is just great. Love McGrath Honda.