Joe was great and completely thorough. He made certain I understood what the problem was and how it would be fixed. Thanks, Joe!
1/19/2024
Efraim O. VERIFIED CUSTOMER
Very helpful and kind
1/19/2024
Kimberly H. VERIFIED CUSTOMER
Atif was very kind and communicated well.
1/19/2024
Alejandra O. VERIFIED CUSTOMER
Always great service Thank you!
1/19/2024
Stacy G. VERIFIED CUSTOMER
I asked for a quote for something, but it was forgotten about. I also didn’t like that my car wasn’t vacuumed. I understand it was tool cold for a wash, but a vacuum would’ve been nice.
1/19/2024
Tim B. VERIFIED CUSTOMER
Thanks Kevin for your help. You explained everything very well and the work was done within a few hours.
1/19/2024
Mumtaz B. VERIFIED CUSTOMER
OMG— can’t speak enough of him. He was extremely gracious , helpful and attended to all my needs in a timely manne. Thanks for having such efficient people in sales and service dept. Have been with McGrath St Charles for over 20 years. I buy my cars here, service it here and even added my son in buying and leasing his car here as well. In November I purchased a 2024 Honda Accord and I’m very very happy with the purchase. Thanks once again.
1/18/2024
Matthew F. VERIFIED CUSTOMER
After alignment, car pulls to the left now. Asked service not to wash my car, but the did it anyway. Service turned off the park assist sensors, which caused me to almost hit back into cars and hit things in my garage. Overall, very unsatisfactory job
1/18/2024
Eric E. VERIFIED CUSTOMER
Joe did a nice job, answering my questions and taking care of the car
1/18/2024
Michael F. VERIFIED CUSTOMER
Very professional and courteous!
1/18/2024
Fernando B. VERIFIED CUSTOMER
Realmente la atencion de mi agente Erin, es demasiado buena y el mecanico Alex muy bueno tambien. Pero la capacidad de analizar los problemas que presenta mi Pilot
1/18/2024
Evelia C. VERIFIED CUSTOMER
Me encanto el servicio y sobretodo que me lo mostraran y explicarán con el video. ????????
1/18/2024
Maura F. VERIFIED CUSTOMER
Zach was very attentive to my car needs and my concern of being at dealership to long ,I was there for a very short time! Was very happy
1/18/2024
Joanne S. VERIFIED CUSTOMER
Carlton was very knowledgeable and helpful. The felt secure
1/18/2024
Jeneane Z. VERIFIED CUSTOMER
Our service coordinator is terrific. He works with us and communicates well.
1/18/2024
Lauren W. VERIFIED CUSTOMER
Very friendly people throughout the shop and office. My car is working great!
1/18/2024
Carolyn S. VERIFIED CUSTOMER
Zach was supportive while setting up plan for car to receive inspection to determine extent of mechanical damage.
1/18/2024
Joe P. VERIFIED CUSTOMER
Great overall experience!
1/18/2024
Michael B. VERIFIED CUSTOMER
Kevin was great with advice and follow . From top to bottom an outstanding service dept.
1/18/2024
Janet S. VERIFIED CUSTOMER
Kept me informed about what was happening and what to expect