There are 3 scratches on my vehicle door, passenger side, which were not there prior to servicing at Audi Morton Grove. Perhaps from the car wash. Can you please call me at ****-****-xxxx. Thank you
3/23/2024
Dennis C. VERIFIED CUSTOMER
Sino is the best.
3/23/2024
Richard Y. VERIFIED CUSTOMER
A very thorough and pleasant service experience!
3/23/2024
Praveen S. VERIFIED CUSTOMER
Very happy with the service and support
3/22/2024
Jeffrey D. VERIFIED CUSTOMER
Jaylene was awesome (again)
3/22/2024
Alysa M. VERIFIED CUSTOMER
Service for my vehicle and service from Roberto was amazing. Roberto was very friendly and helpful with any questions I needed answered. I also really appreciate the video inspection for the vehicle and real time communication with the team.
3/21/2024
Bernard O. VERIFIED CUSTOMER
Christian does not reply to phone calls nor text messages. For example, I received a text message asking how the service was (after the dealership had my car for a month.). I mentioned that I’m still waiting on an answer about the TDI warranty, that I asked 4-5 times about.
Christian told me that it would cost $900 to replace my battery. I tell him, that’s outrageous for a battery, and asked if I could replace it, he said it’ll still cost $500 to program the battery. While explaining my perspective, he hung up on me…. This has been the tone with him every time I asked for an update, since there was a serious lack of follow up.
3/21/2024
Riana V. VERIFIED CUSTOMER
Jaylene was very helpful and communicative with what was happening with my car throughout the process. I appreciated her communication skills.
3/21/2024
Jeffrey P. VERIFIED CUSTOMER
Incredible service and responsiveness!
3/21/2024
James T. VERIFIED CUSTOMER
Is the work on my car done or not? No one has told me, and now I’m asked to review how you did? How can I even assess that?
3/21/2024
Alexander A. VERIFIED CUSTOMER
Ryan was super attentive and provided great guest service!
3/21/2024
Audrey H. VERIFIED CUSTOMER
EVERYTHING WAS GREAT
3/20/2024
Vassil N. VERIFIED CUSTOMER
Excellent
3/20/2024
Robert P. VERIFIED CUSTOMER
Great service from start to finish from both Jaylene and Arson.
3/20/2024
Susan J. VERIFIED CUSTOMER
Sino was outstanding—caring, honest, customer focused. I love my car and the service I get from the dealership!
3/20/2024
Jose M. VERIFIED CUSTOMER
Dropping off the vehicle and getting situated was all great even with providing a loaner, but I never received a report on the inspection of my vehicle, although they did call saying what was needed prior to an inspection, I was under the impression a copy is giving to the customer. After all the work was done on the vehicle and picked it up my passenger side floor may was dirty with dirt and was frustrated because I had just washed my vehicle too. Also can provide picture of the aftermath.
3/20/2024
Daniel K. VERIFIED CUSTOMER
Great service.
3/20/2024
James W. VERIFIED CUSTOMER
Thanks
3/19/2024
Mark R. VERIFIED CUSTOMER
Fabulous
3/19/2024
Hugo R. VERIFIED CUSTOMER
Ryan and the technician Dan, we’re excellent in addressing the problem with my car.