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Real Reviews from VERIFIED CUSTOMERS
Mark S. VERIFIED CUSTOMER
Simeon was great. Responsive. Concise.
5/9/2024
Christine R. VERIFIED CUSTOMER
Arameh is professional and I am always happy with the service he provides, I always recommend anyone I know to go to Arameh to service their vehicles!
5/9/2024
Edmond A. VERIFIED CUSTOMER
Christian was great to work with, along with the rest of the crew in the service department. Good vibe and smiles all around
5/8/2024
Not Provided. VERIFIED CUSTOMER
Done as expected. Very helpful with my needs
5/8/2024
Sofia R. VERIFIED CUSTOMER
Simeon was lovely!
5/8/2024
Delfo B. VERIFIED CUSTOMER
Sino does a great job. Always looks out for me and takes excellent care of my cars. Only does the recommended work. I call him specifically any time I need service on my Audi’s.
5/8/2024
Sabrina J. VERIFIED CUSTOMER
Simeon was great- super responsive and helpful!
5/8/2024
Bradley Z. VERIFIED CUSTOMER
Ryan was excellent. Very thorough.
5/8/2024
James M. VERIFIED CUSTOMER
All 10's for Simeon G. in my service call. My only gripe is your service charge for paying with my credit card. What's next....a service charge for the tool room? Air for tires?
5/7/2024
Reyhan H. VERIFIED CUSTOMER
Thank you
5/7/2024
Michael S. VERIFIED CUSTOMER
Sino is an exceptional service person who is very helpful in getting my vehicle running properly
5/7/2024
Mike M. VERIFIED CUSTOMER
Provided excellent customer service today your man Ryan was super courteous, helpful, and even got my car washed!! I brought it in for a recall on one of the request from Audi to Fix, a cable in my charging system for 2019 my e-tron Very smooth great customer service!!
5/7/2024
Antiwan G. VERIFIED CUSTOMER
I was not satisfied with the customer service it took over a week to get a tire and rim back. And then I was lied on and too, from Roberto. I was told that my tire and rim was completely covered, then when I came to pick the rim and tire up I was told by Roberto that I had to pay a deductible. Which I was never informed of that before. And then I told him that he never told me on any conversation we had…..in person vi text or phone that I had to pay a deductible. But he knew he didn’t tell me that so he kept lying and I felt that he was going to hold my rim and tire hostage to pay the deductible. He kept lying until the manger step in and had to run the tape back of the call between myself and Roberto showing that he never informed me of a deductible and he had lied. To make a long story short I was taken care by the manager who did his job, No thanks to Roberto and I was sent on my way. If I have to deal with Roberto again I will refuse service, his customer service is poor and in my opinion he’s not honest and I wouldn’t trust him servicing my car
5/6/2024
Derrick K. VERIFIED CUSTOMER
She was great
5/5/2024
Theodore M. VERIFIED CUSTOMER
I was disappointed to be honest. I thought the level of customer service was poor. Not only was my loaner dirty, the interior of my car was covered in black dust from the windshield replacement. To add, I was not notified that my car was ready for pickup and had to fight my way through your receptionist to get ahold of someone who could confirm it for pickup. I'll be changing dealerships.
5/5/2024
Mike D. VERIFIED CUSTOMER
great customer service by Jaylene. Thank you
5/5/2024
Andrew S. VERIFIED CUSTOMER
Prices are ridiculously high and 3% ACH fee on top of that is insulting
5/4/2024
Chris B. VERIFIED CUSTOMER
I had my windshield replaced and im still finding small pieces of glass inside my car from picking it up 2 weeks ago. The entire process to replace the windshield took over 3 weeks bc of Audi's inability to send the correct windshield 3 separate times. My car was also returned to me much dirtier than when it was dropped off and still had glass tape on the car that i had to go and by specific remover to get rid of all the residue. My rep Simeon was good communicating with me but this whole process was very frustrating.
4/24/2024
Cristofer G. VERIFIED CUSTOMER
Jaylene was very helpful throughout the process and provided timely updates.
4/16/2024
Stefanie C. VERIFIED CUSTOMER
Extremely friendly and helpful!
4/14/2024