Eric Lopez went above and beyond . He treated myself and my son as though we were family when getting my car serviced, and kept us updated on the process. He was professional, friendly, let us know the status of things, what did and didn’t need to be taken care of, and was so hopeful and trustworthy. He’s an outstanding employee and we Look forward to working with him again at our next service appointment. Outstanding job!
1/8/2021
Grant L. VERIFIED CUSTOMER
Happy with Brendon....but not the vehicle
1/8/2021
Robin R. VERIFIED CUSTOMER
Loved the service, everyone was amazing. Thanks!
1/8/2021
Leilani J. VERIFIED CUSTOMER
Zachary Lenfesty was exemplary. Repairs completed as requested. The loaner car is the best marketing method I can think of: I want one similar!
1/8/2021
Rodney B. VERIFIED CUSTOMER
Both Tanner and Norman were helpful and professional.
1/8/2021
Michael F. VERIFIED CUSTOMER
Brenden did a good job
1/8/2021
James H. VERIFIED CUSTOMER
Erik was great. The wait experience was not perfect. I got a text from this # during my service, it made me think we were complete but Erik had no idea where the text came from. The outdoor patio area was unusable as it was dripping with dew. Dry it off eve3morning.
1/8/2021
Cheri B. VERIFIED CUSTOMER
Brendan was courteous and efficient. I was looking forward to having my car washed. Unfortunately the hose was broken! Maybe next time.
1/8/2021
Heidi D. VERIFIED CUSTOMER
Erik was extremely helpful and knowledgeable. He provided insightful information on all of my questions and was very pleasant to interact with.
1/8/2021
Mark L. VERIFIED CUSTOMER
Every time...great service, attention to detail and friendly staff.
1/8/2021
Kayla T. VERIFIED CUSTOMER
Great and welcoming service! Happy to be apart of the Subi family
1/8/2021
Lauraine K. VERIFIED CUSTOMER
Zach is so helpful, caring., knowledgeable and friendly. I am very pleased working with him. I appreciate his service.
1/8/2021
Joseph R. VERIFIED CUSTOMER
Poor communication. I had to call multiple times and never was provided updates or information about what was done to my vehicle other than test rides.
1/8/2021
Heather M. VERIFIED CUSTOMER
Bobby and Will always take great care of us!
1/8/2021
Diane Q. VERIFIED CUSTOMER
Good Good Good !
1/8/2021
Carol S. VERIFIED CUSTOMER
Fast efficient service. Great communication from Colton.
1/8/2021
Michelle S. VERIFIED CUSTOMER
Zach was very kind and professional. I appreciate his help in getting my car running well. Thanks!
1/8/2021
Kathrine S. VERIFIED CUSTOMER
Brenden took a call from me about my vehicle the day before I had service. He was friendly and knowledgeable. When I met him, he diagnosed the problem within minutes! Also, he explained my warranty to me. Brenden let me know that my vehicle would be repaired without cost to me! My car is running beautifully! I will be using Bob Baker for all my car repair needs.
1/7/2021
William B. VERIFIED CUSTOMER
When I bring my Audi Q5 for service I get a comparable loaner vehicle. When I brought my Ascent for service the rental vehicle was not at all comparable in style or safety. This is one area that could be improved. JP’s service and Subaru service was otherwise exceptional.
1/7/2021
Megan S. VERIFIED CUSTOMER
Very polite and when there was a delay he kept me up to date