I do not own any subarus anymore and this service was definitely not for me. I sold both of my subarus because this dealership ****.
6/5/2021
Deedre Y. VERIFIED CUSTOMER
Julian was excellent! He was knowledgeable and answered every question. He was a pleasure to work with!
6/5/2021
William H. VERIFIED CUSTOMER
Julian was efficient, professional, and knowledgeable. He kept me well-informed.
6/4/2021
David L. VERIFIED CUSTOMER
Pulled in 5 minutes early, watched 4 cars get served before mine. Got out of the car after 8 minutes (I use wheelchair), then sat and waited to be helped (even took a photo, but cannot load it). Had to basically flag someone down. I don’t expect immediate service, I expect to be respected. I hope this won’t happen again.
6/4/2021
Kais A. VERIFIED CUSTOMER
Excellent service department. Very helpful staff
6/4/2021
Sheri W. VERIFIED CUSTOMER
Erik was very helpful and respectful. He went to a lot of trouble to track down my service contract and record the information online. Thanks so much!
6/3/2021
Annamarie M. VERIFIED CUSTOMER
Yes I was completely satisfied with the service and help I received.
6/3/2021
Jennifer C. VERIFIED CUSTOMER
Julian Perez is a very helpful and knowledgeable employee.
I came in with an immense amount of worry and pressure to get my ailing car back on the road to support my growing family and Julian was there to assess and properly diagnose what occurred and helped get it fixed right away without going over my budget.
Thank you again Bob Baker Subaru and Julian Perez
6/3/2021
John H. VERIFIED CUSTOMER
Tanner did a great job keeping me informed on the progress of the repairs on my car. His customer service was above board.
6/3/2021
Cheryl D. VERIFIED CUSTOMER
JP is awesome! He is attentive and efficient and I really appreciate his efforts.
6/3/2021
Mckenzie N. VERIFIED CUSTOMER
He was so nice and very helpful
6/3/2021
Gary Z. VERIFIED CUSTOMER
Excellent service from Tanner
6/3/2021
Richard D. VERIFIED CUSTOMER
Efficient and courteous service - as always. Thank you.
6/3/2021
Cameron C. VERIFIED CUSTOMER
Erik was amazing and I was so appreciative of how clear he was and how well he communicated!!!
6/3/2021
Rancho Santa. VERIFIED CUSTOMER
He's the best!
6/3/2021
Carol H. VERIFIED CUSTOMER
Zachary was personable and informative about recalls. Throughout the day he kept me updated about progress with the different issues with my car. Always had a smile behind his mask.
6/3/2021
Jaime C. VERIFIED CUSTOMER
Everything was going well, sales man gave us a great service and were very helpful. What we didnt like was Julian Perez. Seems like he doesnt care about his customers and job when we went for service.
6/3/2021
Daemon H. VERIFIED CUSTOMER
Service center closes early but glad they are able to accommodate late vehicle pickups through dealership.
6/3/2021
William V. VERIFIED CUSTOMER
My car was brought in on Memorial day weekend. They were not going to be able to finish the repairs so I was given a rental car at no charge to me until the car was finished. It was ready on Tues as promised and was fixed as promised. I am impressed. Julian was friendly polite and respectful.