J.R. is a consummate rep. He made sure my car was repaired correct and test ran it and asked if I had any questions at all. He is thorough and professional. He's also a nice guy! Don't let him go. He ROCKS!!
5/9/2018
Lynn K. VERIFIED CUSTOMER
Bobby was straightforward and was accurate in the services provided. Had a good experience!
5/9/2018
Robert M. VERIFIED CUSTOMER
He was courteous, and prompt. As I entered the facility, someone was there to greet me and get me over to an advisor. It was a great experience!
5/9/2018
Nancy R. VERIFIED CUSTOMER
Brent gave me exceptional service today, and I couldn’t be more pleased.
He listened, was courteous, knowledgeable, kept his word, followed through and offered more service (ie. shuttle, car wash, even waved the diagnostic fee!) than
I expected. In fact every employee I came in contact with was friendly and helpful. This was my first experience with your company, and I look forward to doing business with you again! No hesitation.
5/9/2018
Natasha S. VERIFIED CUSTOMER
Julian Perez is an exceptional employee. Because of his handling of my situation, I will make Bob Barker Subaru my go to despite living in Nevada. My local friends were impressed too.
5/9/2018
Jamie W. VERIFIED CUSTOMER
Prompt courteous fully explained options for repair prompt and courtesy pick up
Nicely done
5/9/2018
Cristina M. VERIFIED CUSTOMER
Brent was very proffessional, helpful and provided timely updates and follow ups. Thank you!
5/9/2018
Cynthia S. VERIFIED CUSTOMER
Ron is great! Professional, thorough, nice.
5/6/2018
John H. VERIFIED CUSTOMER
Great service, thanks Brent.
5/6/2018
Ann I. VERIFIED CUSTOMER
Zach is great. Always helpful and professional, and just a nice guy.
5/5/2018
Russell B. VERIFIED CUSTOMER
Friendly service!
5/5/2018
Erik M. VERIFIED CUSTOMER
Brent was amazing! Really great communication and top notch customer service. A+
5/5/2018
Arman B. VERIFIED CUSTOMER
Yes ,I’m happy ????.my car now runs great and runs like brand new .
5/5/2018
Gregory C. VERIFIED CUSTOMER
Excellent. Appreciate the communication updates and service!
5/5/2018
Hillary B. VERIFIED CUSTOMER
Ron’s the best!
5/5/2018
Jann E. VERIFIED CUSTOMER
Brent was a delight to work with. I enjoyed his calmness and reassurance, and think he is an excellent addition to the BB VW Customer Service staff.
5/4/2018
Justin R. VERIFIED CUSTOMER
Julian was friendly and fast. Thank you!
5/4/2018
Doreet O. VERIFIED CUSTOMER
Bobby was really great and got my car taken care of very quickly. Unfortunately I realized the next day that the computer update that had been done turned off my cruise control. The first time I called the dealer to ask if I could bring it in the fix it, the person I spoke to was not very helpful and was actually a bit condescending and was going to make me wait until the next week to have it "looked at". Fortunately I thought to call back and talk to Bobby directly. He was great, again, and had me come in the same day and got it fixed asap...I think. Haven't had a chance to try it yet actually so I am just crossing my fingers that it is now working. :). None the less, Bobby made the experience great. Unfortunately I don't know who the unhelpful and condescending person was that spoke to. :(.
5/4/2018
Julie Z. VERIFIED CUSTOMER
Good experience with Zachary, very friendly and well organized.