I got screwed over and I think you need to make sure all the employees are knowledgeable and don’t give customers false info
9/23/2018
Michael G. VERIFIED CUSTOMER
Chad saved the day and is awesome. However, someone dropped the ball beforehand. I was told that I would get a call when my car was ready. Unfortunately, that call never came. I called a bit after six and luckily Chad was still there and able to help me get my car and get home. Less upsetting but still annoying was that I asked whether I could get the inside of my windows cleaned, and was told yes. Unfortunately, that didn't happen.
I get that it was Friday, and I know that stuff happens, so I'm not super upset. But it sucked enough to be worth mentioning.
9/23/2018
Sandra R. VERIFIED CUSTOMER
Joseph and service manager want to ensure customer satisfaction. And they accomplished that goal. I am very pleased.
9/22/2018
Martina L. VERIFIED CUSTOMER
Excellent service! Thank you
9/22/2018
Ulses S. VERIFIED CUSTOMER
Zack has exceptional customer service, good communication and vehicle was ready when promised!! Highly recommend.
9/22/2018
Libradita V. VERIFIED CUSTOMER
He more than exceeded my expectations, great customer service!
9/22/2018
Jamison M. VERIFIED CUSTOMER
Zach gives us outstanding customer services each visit. He is super friendly and professional about his job. We had a great experience with his service again!
We have 2 Subaru in house now. Today, my youngest son asked us to co-sign for auto loan at Subaru, because he knows how much we feel comfortable with Subaru customer services. Thank you and keep it up!
9/22/2018
Claudia P. VERIFIED CUSTOMER
Joseph Phillips has great customer service skills. Subaru addressed and fixed my automobile. Thanks
9/22/2018
Tony S. VERIFIED CUSTOMER
William was outstanding!!! Superb service advisor!
Would request him in the future for my next service. Thank you!
9/22/2018
Jarlath E. VERIFIED CUSTOMER
He was very professional and was not a pushy salesman.
9/21/2018
Colleen M. VERIFIED CUSTOMER
Brent was very helpful, he informed me of all services & prces I could expect today. He made sure my car was available in a timely manner. I really appreciated having my car washed. Thank you very much
9/21/2018
Kayla H. VERIFIED CUSTOMER
Your team was great. Prompt, efficient, and friendly. Thank you and your team for the great service today. I will continue brining my VW to your branch!
9/21/2018
Douglas C. VERIFIED CUSTOMER
Brent was great
9/21/2018
Gregory S. VERIFIED CUSTOMER
Great team Julian and Carlos were friendly and responsive I appreciate your team there!
9/21/2018
Bradford M. VERIFIED CUSTOMER
One of the few that knows what he's talking about!
9/20/2018
Andres A. VERIFIED CUSTOMER
I had a great experience today. I was helped, advised, my car was serviced, and I was on my way a few hour later a very happy customer. Thank you for your great service!
9/20/2018
Kerry S. VERIFIED CUSTOMER
Had a great visit much support and info thanks zack
9/20/2018
Nick B. VERIFIED CUSTOMER
Bobby is fantastic. Quick, courteous and knowledgable.