Will has already addressed my concern and scheduled me to come in tomorrow to reset the service tool on my Jetta.
4/4/2019
David S. VERIFIED CUSTOMER
Super nice and explained everything great. He guessed correctly that my check engine light was because of a rodents turning my engine compartment into their own Las Vegas style buffet.
4/4/2019
Geraline A. VERIFIED CUSTOMER
I bought my new car on Monday by Friday it was in the shop. Friday afternoon they told me they wanted to keep it through the weekend till Monday. After begging I finally got a loaner car. Monday came my car still wasn’t ready, finally ready Tuesday afternoon. Very disappointed that a new car had to be in the shop for 5 days. I think Bob Baker should at least compensate me something for the inconvenience, frustration, and disappointment in a new car
4/4/2019
Eva B. VERIFIED CUSTOMER
Julian was great. And the rest of the staff the drivers etc. always do a wonderful job. Great customer service!
4/4/2019
Erika B. VERIFIED CUSTOMER
Tanner was super helpful. And now my car is perfect.
4/4/2019
Douglas A. VERIFIED CUSTOMER
Very professional. Work was done quickly.
4/4/2019
Jan M. VERIFIED CUSTOMER
Julian is both very professional and knowledgeable.
4/3/2019
Linda P. VERIFIED CUSTOMER
I am pleased that I was taken in without an appointment and that my wait wasn't long considering the fact
4/3/2019
Achim K. VERIFIED CUSTOMER
The service was performed as promised. Will described what was needed and kept me informed. At pickup he described everything that was done. Great job, Will
4/3/2019
Miranda M. VERIFIED CUSTOMER
Probably the best experience I have had working with a service department. Tanner was professional, friendly, a great communicator, and extremely helpful. I will highly recommend BB Service to friends and family.
4/3/2019
Timothy M. VERIFIED CUSTOMER
Tanner was great. He was respectful and knowledgeable of the issues with my car. He let me know of any price changes or problems they found before proceeding. I felt informed during the entire repair. He was polite and professional.
4/3/2019
Classic C. VERIFIED CUSTOMER
Great service every time I go there . Thank you Bobby for ALL YOUR GREAT SERVICE !!!!!
4/3/2019
Maura M. VERIFIED CUSTOMER
Easy process. Efficient, polite staff.
4/3/2019
Joanne S. VERIFIED CUSTOMER
Julian was very personable. Answered all our questions and took care of our needs.
4/3/2019
Bree B. VERIFIED CUSTOMER
Zach has great customer service skills.
4/3/2019
Zoryana H. VERIFIED CUSTOMER
Everything went well. Thanks for great service, Tenner.
4/2/2019
Peter I. VERIFIED CUSTOMER
Tanner has been very attentive to solving an ongoing problem with our radio. Great personalized service and communicator!
4/2/2019
Stephanie M. VERIFIED CUSTOMER
Bobby has been wonderful every time we have needed help with our Beetle.