Quick personalized service with a smile. Thank you.
7/18/2019
Andrea V. VERIFIED CUSTOMER
Last month I asked if I needed new tires, and we were told no, our tires were fine. This month, I came in and asked for my headlight to be replaced, and to have my tires rotated. I waited in the lounge for over an hour, and my headlight was replaced, but my tires weren’t rotated. I was told I needed new tires, and that’s the reason they would not rotated them. I mentioned that last month I was told that my tires were ok.... so now I don’t even know if I can trust what the technicians are telling me.
On a positive note, I did appreciate that the service center was able to get me in for service more quickly than what was available online. We are about to go on a road trip, so I really appreciated being worked into the schedule sooner.
7/18/2019
Gene R. VERIFIED CUSTOMER
Julian was a courteous young man and very knowledgeable. Would like to deal with him again.
7/18/2019
Nancy M. VERIFIED CUSTOMER
wil was perfect.
7/18/2019
Patricia C. VERIFIED CUSTOMER
He was very nice. My car was finished quick. Thank You
7/18/2019
Rosa Z. VERIFIED CUSTOMER
Julian, thx so much for helping with my car. You were very courteous and straightforward with me. I really appreciate that.
7/17/2019
Karen H. VERIFIED CUSTOMER
Love my Passat. And Julio and Jeremy!!
7/17/2019
Susanna G. VERIFIED CUSTOMER
My only concern is it took 3 hrs for a simple oil change.
7/17/2019
Michelle G. VERIFIED CUSTOMER
Excellent customer service. Professional and I appreciate he taking the time to address my concerns I had about my brakes. I drove off in my Subaru as a satisfied customer. Thank you so much!!! Great job and keep up the good work.
7/17/2019
Christine W. VERIFIED CUSTOMER
JP was awesome he got my car in and out fast
7/17/2019
Leila M. VERIFIED CUSTOMER
JP's service was excellent. He maintained timely communication.
7/17/2019
Susan J. VERIFIED CUSTOMER
No complaints!
7/17/2019
Sophia L. VERIFIED CUSTOMER
Always receive exceptional Service from our service advisor JP!! He gives great communication with follow up calls with updates and when our vehicles are ready. JP you’re the best!! Thank you!! And he spoils our huskies with cookies :)
7/17/2019
Zack M. VERIFIED CUSTOMER
It was great
7/17/2019
Honorato U. VERIFIED CUSTOMER
Very Happy with the whole service team. Fast, friendly, and efficient. Also the shuttle service was excellent. ????
7/17/2019
Maho J. VERIFIED CUSTOMER
Julian provided excellent service by providing me with timely status updates and fixing the engine related problems under warranty.
7/17/2019
Robert M. VERIFIED CUSTOMER
Awesome service, all good since I bought my Forester 1 year ago. ????
7/17/2019
Lauren V. VERIFIED CUSTOMER
Darius was outstanding. Kept me informed and explained everything.
My one suggestion is to provide more work areas while we wait.
The desks wouldn’t need to be in the service area either.
7/17/2019
Jo C. VERIFIED CUSTOMER
Great, fast, would recommend your service.
7/17/2019
Thomas H. VERIFIED CUSTOMER
You overfilled the brake fluid so it’s leaking all over the place. Now he has to take time out of his schedule to come back up for you to drain and bleed...not happy this happy on a $600 service!