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Real Reviews from VERIFIED CUSTOMERS
Melissa H. VERIFIED CUSTOMER
Darius was super helpful and provided excellent service!
7/25/2019
Kristie S. VERIFIED CUSTOMER
Always pleased with the service provided by Bobby. He greets me as a friend and I trust him to take the best possible care of my car. I am a customer of over 20 years.
7/25/2019
Srinivas B. VERIFIED CUSTOMER
Awesome communicator - did everything necessary to get the job done. Clearly explained all the services and paid great attention to detail.
7/25/2019
Inzunza C. VERIFIED CUSTOMER
William was awesome. Very informative very thorough in his explanations. Great employee to say the least keep up the good work William.
7/25/2019
Thomas K. VERIFIED CUSTOMER
Prompt service right on schedule. Very polite and pleasant young man. Good job.....
7/24/2019
James J. VERIFIED CUSTOMER
Excellent man. Great go in his step. Positive friendly manner. Results focused and eye on the bottom line. I remain a happy and satisfied VW owner. Thank you. :)
7/24/2019
Timothy M. VERIFIED CUSTOMER
All was good with one exception. Driver side visor squeaks. I was told it was disassembled and they couldn't get the squeek out. The alternative offered was to purchase a new one plus pay for installation. Are parts not under warranty?
7/24/2019
Trevor H. VERIFIED CUSTOMER
Great job across the board!
7/24/2019
Diane H. VERIFIED CUSTOMER
Thanks Will. Your service was great and I really appreciate VW replacing the parts and getting all of the work done in two days.
7/24/2019
Tony P. VERIFIED CUSTOMER
I don’t understand why I paid for 2 new brake bulbs when the bulbs were working when I drove into Bob Baker. I should have asked Tanner this but didn't realize that the brake bulbs were the same as upper rear red lights on my 2015 Forester. When I followed my wife into Bob Baker the upper rear red lights were on. The brakes weren’t working because the brake switch was faulty. I would love an explanation for this. Thank you.
7/24/2019
Suzan F. VERIFIED CUSTOMER
Very polite, very nice. The best experience with service department we have had so far.
7/24/2019
Kimberley W. VERIFIED CUSTOMER
JP is amazing - very polite, attentive, helpful, keeps me informed of the status of my vehicle and expedited service when he is able to ????
7/24/2019
Tahira A. VERIFIED CUSTOMER
William Carrasco, is an excellent management expert. My highest recommendations for his professionalism, 10 out of 10. Thank u. Tahira A
7/24/2019
Roberta H. VERIFIED CUSTOMER
Very professional, polite and knowledgeable
7/24/2019
Rita D. VERIFIED CUSTOMER
Good customer service and follow up. Thank you!
7/24/2019
Mark H. VERIFIED CUSTOMER
Happy he was able to fit my car in for service this morning on such short notice.
7/24/2019
Arash E. VERIFIED CUSTOMER
Thank you Joseph , very caring and good work.
7/24/2019
Brandt N. VERIFIED CUSTOMER
Bobby is great
7/23/2019
Dora B. VERIFIED CUSTOMER
Zack was very pleasant , professional I was pleased :)
7/23/2019
Ken F. VERIFIED CUSTOMER
My service manager is fantastic
7/23/2019