Will was amazing because of him I am definitely coming back!
11/26/2019
Joan G. VERIFIED CUSTOMER
Extremely DISSATISFIED as we said in your phone inquiry! Unfortunately, you conveniently disconnected us due to all your lines being to busy. Would love to talk to someone in corporate about our concerns!!
11/25/2019
Elizabeth F. VERIFIED CUSTOMER
Erik was very courteous, and listened to my requests for service to Forester. Excellent service. Thank you!
11/25/2019
Alexis D. VERIFIED CUSTOMER
Julian and Zach provided excellent customer service. And the fact that I wasn’t charged made me so happy and want to continue coming to Subaru for all of my services.
11/25/2019
Jesseka D. VERIFIED CUSTOMER
Tanner was very informative. I had a few additional questions that he was able to answer. He was very polite and courteous and I appreciate all of his help.
11/25/2019
Pamela D. VERIFIED CUSTOMER
Everything was quick and easy with Zach without skimping on quality
11/25/2019
Bert W. VERIFIED CUSTOMER
Will is very professional, and knowledgeable about auto maintenance. I will always request him as my service provider.
On a different note, the technicians working on putting my space saver tire back in the car had some issues. I had to show them how.
11/24/2019
Ashley G. VERIFIED CUSTOMER
Tanner was nice and I had a pleasant experience. All the service advisors are great that is the only reason I go to bob baker for my services and it’s the closest Subaru to me.
The experiences I’ve had with upper management and the body shop is a different story and I despise bob baker for that. I tell everyone I know to not go there and definitely tell them to not buy their vehicles there. :)
11/24/2019
David F. VERIFIED CUSTOMER
Zach was completely cool and accommodating.
11/24/2019
Fadi M. VERIFIED CUSTOMER
I loved all the Golfs I’ve owned (GTI, R32, R). However, it doesn’t seem like VW Corp cares about me.
11/24/2019
Jane G. VERIFIED CUSTOMER
JP the service rep and the mechanic were so helpful and awesome! It was a wonderful experience!
11/24/2019
Junji Y. VERIFIED CUSTOMER
Zach is professional, friendly, knowledgeable, and courteous. He exudes genuine kindness. He took his time to answer all my questions. He is a great asset and role model!
11/24/2019
Trent N. VERIFIED CUSTOMER
Thanks Will!!! My car is running great
11/24/2019
Robert E. VERIFIED CUSTOMER
Super great guy. Very helpful!
11/24/2019
Austin F. VERIFIED CUSTOMER
Eric was fantastic and a pleasure coming in for service !
11/24/2019
David G. VERIFIED CUSTOMER
Tanner and another young man who retrieved our car for us today when we came by to get it were amazing. Thanks for hiring competent and caring employees!
11/24/2019
Ericka T. VERIFIED CUSTOMER
My vehicle is scratched, the rear left wheel, rim of my vehicle is damaged, post car washed has caused scratches to the surface of my car. I informed Erik Lopez that I had an appointment at 5:00PM. He assured me that the vehicle will be done at 4:30PM. PLEASE NOTE that my car was dropped off at 11:30AM for the service. I have left a voice message to service manager to contact me asap to remediate this issue. This is a huge issue for me. I trust Bob Baker to handle my car with care and this have put a really bad experience on me and make me question whether any service you provided was executed at all. Trust is in questioned now.
11/23/2019
John C. VERIFIED CUSTOMER
JP did a fantastic job of taking care of me and my car. My only issue is that there was lots of grease from finger prints on driver's window left after they fixed up and down problem. Took me an hour to get them off.
11/23/2019
Carl E. VERIFIED CUSTOMER
Bobby always delivers above and beyond service, keeping us in the loop as
to our vans needs. Thank you!