Very positive experience! Love how dog friendly bob’s Suburu is. My dog “Friday” had a great time.
12/3/2019
Linnea H. VERIFIED CUSTOMER
Colton was fine. I'm just not happy with Subaru. We bought extended warranty and extra packages blah blah blah, we're told we wouldn't have to pay for anything for 7 years. Now I'm told that only lasted three years, and from now on I have to pay for oil changes. Also alignment is out, and that should have been detected on my previous visits. So not real happy with the service.
12/3/2019
Susan S. VERIFIED CUSTOMER
Zach is the BEST service advisor ever! He’s always friendly and helpful and gets our cars serviced quickly. We just bought another car from you because we knew Zach would take care of the car.
12/3/2019
Karl M. VERIFIED CUSTOMER
Knapp kept me apprised of the ongoing repair.
12/3/2019
Frances R. VERIFIED CUSTOMER
Love the service team. They always make for a great experience.
12/2/2019
Paul C. VERIFIED CUSTOMER
Zach is a gem. While it was extremely frustrating that Subaru USA was unable to provide a replacement part for its most popular model, Zach was excellent and made the whole weeks long process as tolerable as conceivable.
His demeanor and caring attention to each person is a real asset to Bob Baker Subaru.
12/2/2019
Dean B. VERIFIED CUSTOMER
Bobby was very friendly, helpful and took care of us quickly.
12/2/2019
Yvonne P. VERIFIED CUSTOMER
Thank you
12/1/2019
Shaun R. VERIFIED CUSTOMER
Very friendly and professional
12/1/2019
David C. VERIFIED CUSTOMER
Windshield washer fluid was Empty. Did not check my fluids... not happy.
12/1/2019
Jose M. VERIFIED CUSTOMER
Zach was very knowledgeable. He answered all of my questions and concerns about my car. He understood my predicament and made sure to take care of them.
12/1/2019
Jill M. VERIFIED CUSTOMER
I got a complete car detail but the inside of my car was still quite dirty. Also, the gear shift sticks when shifting gears which was not happening before and sometimes the brakes squeak.
12/1/2019
Lauren F. VERIFIED CUSTOMER
All the people I encountered were polite, informed, and helpful.
12/1/2019
Charles K. VERIFIED CUSTOMER
Great service very professional
12/1/2019
James M. VERIFIED CUSTOMER
Tanner was so helpful today. He was friendly and patient when it came to explaining what was going on with my car, and he went above and beyond by helping my put my license plate on after my appointment. I really appreciated his kindness.
12/1/2019
Rebecca G. VERIFIED CUSTOMER
My car looks GORGEOUS. It appears to have been mini-detailed as well; thank you! As always, Bob Baker Subaru provides THE BEST customer service.
12/1/2019
Shahram S. VERIFIED CUSTOMER
Julian took us in the last minute on Saturday and provide excellent quality services. Thanks Shahram
11/30/2019
Kenneth B. VERIFIED CUSTOMER
Thanks again to JP for getting me in and out quickly and identifying and solving the problem.
11/30/2019
Virginia D. VERIFIED CUSTOMER
Great customer service!
11/30/2019
Michael H. VERIFIED CUSTOMER
Joshua Perry was excellent! I would buy from him again