Great service and people as always. This isn’t the closest Subaru to me, I drive the extra distance because it is always a better experience.
6/22/2020
Alfredo G. VERIFIED CUSTOMER
Thanks everything was perfect Zachary did an excellent job.
6/22/2020
Kendi C. VERIFIED CUSTOMER
Good customer service
6/22/2020
Paul F. VERIFIED CUSTOMER
A little longer than I expected
6/21/2020
Mary D. VERIFIED CUSTOMER
Tanner gave exceptional service. He was patient & listened carefully about my concerns with way my Outback drives. (It doesn’t feel tight when I steered my car. I was use to my previous car, a Volvo sedan & previous to that, a Volvo SUV. Neither were all-wheel drive). So he explained (briefly) that AWD has a different feel with all 4 tires pulling at the same time. My Outback felt much better this time after it’s servicing at 7K miles. I will ask for him the next time my car is serviced!! I like His detailed explanation, which I could understand! Mary Pat Downey
6/21/2020
Arturo C. VERIFIED CUSTOMER
Just wasted my whole day just to not be able to fix my 02 sensor high voltage and pretty much do nothing with my car . Tanner was awesome but the mechanics there like to waste time
6/21/2020
Steven F. VERIFIED CUSTOMER
Tanner kept me updated on my car service and repair. He readily provided a loaner vehicle and was courteous and friendly.
6/21/2020
Orville W. VERIFIED CUSTOMER
When I got home, I read the paperwork. It stated there was an oil leak . I am disappointed that I didn’t receive a call while my car was in your shop for 4 days. I would have paid for you to resolve this. When I picked up my car, there was no mention of the oil leak from the attendant.
For your records, my husband, Orville, died . I explained this twice to the attendants while dropping off and picking up my car. I completed the title change, it is in my name: Maureen SheaWeston.
6/21/2020
Beverly V. VERIFIED CUSTOMER
Excellent, timely service. Thank you
6/21/2020
Eric G. VERIFIED CUSTOMER
Every thing took longer than expected:
1) waited about 15 minutes until advisor was available to check me in.
2) waited 2 hours for the key programming. Estimate was 1 hour.
I feel I wasted at least 1 hour there.
But advisor was friendly and helpful.
6/20/2020
Robert S. VERIFIED CUSTOMER
Great job keep up the good work
6/20/2020
Jim B. VERIFIED CUSTOMER
A very good salesman and representative for Bob Baker. Zach and Tanner are a pleasure to work with.
6/20/2020
Heather S. VERIFIED CUSTOMER
The staff and service was exemplary. I appreciate the time they took to work with me and on my vehicle. The only reason I am unsatisfied is they were unable to resolve my problem. We will work on it again at another time.
6/20/2020
Tyler M. VERIFIED CUSTOMER
JP is always a professional and I have trust that my car is in good hands. I brought it my car earlier than my appointment and he managed to find time to have everything corrected.
6/20/2020
Robert E. VERIFIED CUSTOMER
Quick and courteous service
6/19/2020
Kevin T. VERIFIED CUSTOMER
Great experience overall
Thank you
6/19/2020
Leonard H. VERIFIED CUSTOMER
See you next time
6/19/2020
Lauren R. VERIFIED CUSTOMER
William is amazing!
6/19/2020
Susan G. VERIFIED CUSTOMER
Julian is THE reason I bring my car to Bob Baker. He’s a complete professional and a priceless asset for your business. He communicates with integrity.
6/19/2020
Rosalind B. VERIFIED CUSTOMER
Everyone was gracious and helpful. The service was quick and appears thorough.Thsnk you