Z. was pleasant & professional. Everything went smoothly.
6/18/2020
Jim E. VERIFIED CUSTOMER
Brendon made the entire experience very satisfying!
6/18/2020
Magdalene M. VERIFIED CUSTOMER
Excellent customer service, every time! 10/10.
6/18/2020
Cheryl D. VERIFIED CUSTOMER
My husband and I brought both of our cars in for the exact same service today. His Subaru was finished in 30 minutes, and my VW was finished in almost 2 hours. When I got home, I noticed that the passenger door was not fixed the way will said it would be. It still makes a creaking noise when it is opened.
6/18/2020
Aurora P. VERIFIED CUSTOMER
Thank you Erik and Subaru for a very good service!
6/18/2020
Greg S. VERIFIED CUSTOMER
Very nice.
6/18/2020
Dana H. VERIFIED CUSTOMER
Erik was awesome! I was hesitant to do the 30K Mileage Service due to the possibly cost, but I’m glad I decided to do it. If I didn’t need something with the service, I was not charged. Very trustworthy. Thank you to Erik, I will ask for him for my next service. Although, everyone I encountered was friendly and very helpful. Thank you to the team and especially to Erik! Definitely a satisfied customer!! Would absolutely recommend to friends and family. Love my Subaru! Thank you!!!! :-)
6/18/2020
Cheryl L. VERIFIED CUSTOMER
He was very attentive and let me know what was going on with my car. Thank you Erik
6/18/2020
Walter W. VERIFIED CUSTOMER
My service experience was positive. A very professional service team.
6/18/2020
Cynthia B. VERIFIED CUSTOMER
Zach was very efficient as well as friendly. Zach informed me of all costs I would be encountering as well as information about the whys of those cost.
Overall excellent service. Thank you.
6/18/2020
Mary A. VERIFIED CUSTOMER
Joseph provided excellent, friendly service.
6/17/2020
Jean Y. VERIFIED CUSTOMER
Thanks for fixing the rear gate on my Subaru. I dropped in without an appointment and the problem was fixed quickly.
6/17/2020
Lauren G. VERIFIED CUSTOMER
Zach was fine. The arrangement with Enterprise was frustrating. I would have been better off having my husband pick me up.
6/17/2020
Samuel L. VERIFIED CUSTOMER
Bobby was great, incredibly professional and knowledgeable.
6/17/2020
Peter M. VERIFIED CUSTOMER
All went great, thanks very much!
Also, I really appreciate that you have a policy in which a Bob Baker team member drives to the customer's home with a loaner car.
We're all so busy these days (as I'm sure you are, too!), it's much appreciated to not make your customer drive to Carlsbad when taking a vehicle in for service!
Thanks again,
Peter M