Tanner was wonderful. Grateful for his help in this process.
8/1/2020
Cherelene H. VERIFIED CUSTOMER
Follow up calls and text messages are helpful.
Service was handled well.
8/1/2020
Ashley S. VERIFIED CUSTOMER
Bobby was really nice and explained things to me. Instead of making me wait 3 hours for a basic service (no tire rotation per my request), he was able to speak to a technician who could take care of it right after his current car, and I ended up waiting an hour and a half. Such great service as always! No complaints! Thank you, Bobby!
8/1/2020
Peggy H. VERIFIED CUSTOMER
Thanks.. you guys are great there!
Everyone so nice and patient .. good vibes ???? great attitudes ????
7/31/2020
Shayne S. VERIFIED CUSTOMER
To finish off my pick up, I asked Joseph to not have my car washed. I have worked for dealers & I know they use raw hides and scratch the car as they dry it & dirty water with debris to continually wash cars as fast as possible.
I don't care that this is the process, what I care about is I can't even say no to a wash and have it notes on my paperwork then have it washed anyway. He said there were smudges on the doors from my recall fix.
He said he would get the smudges removed, so I figured they would "wipe them off" not wash my whole damn car. That is another person to potentially scratch and damage my car.
I have a car with modified everything and a clutch that is not easy to manage, I didn't want to bring it there in the first place as my car is driven and touched by one performance shop (only).
Now I have a shotty detail with endless swirls and more scratches done to my car.
Thank you for not following a very simple request, my whole experience was Garbage as expected.
Please feel free to call me if you think you can remedy this situation
Shayne
7/31/2020
Luis S. VERIFIED CUSTOMER
Very good service, very happy with the experience
7/31/2020
Vicki L. VERIFIED CUSTOMER
Brendan was on top of everything. He explained the inspection results and the whole service process took less time than expected. Kudos to Brendan
7/31/2020
Jane P. VERIFIED CUSTOMER
Luv Erik.
7/31/2020
Michael R. VERIFIED CUSTOMER
Excellent service today!
7/31/2020
Avram K. VERIFIED CUSTOMER
Great service
7/31/2020
William C. VERIFIED CUSTOMER
Hey JP. Thank you for all your help! I noticed today that my passenger door does not unlock when I use the key fob unlock button. Usually two pushes opens all the doors. All three unlock except the passenger door...
7/31/2020
Richard D. VERIFIED CUSTOMER
zac was pleasant and friendly and answered all my questions.
7/30/2020
Kyle C. VERIFIED CUSTOMER
Tanner Knapp assisted me with my vehicles 30,000 mile service. As always, he was professional, up-front, and informed in answering all of my questions. He is someone who I know I can trust when bringing my car in to Bob Baker.
7/30/2020
Dana B. VERIFIED CUSTOMER
Will provided me with great customer service as usual.
7/30/2020
Barbara R. VERIFIED CUSTOMER
Zachary Lenfesty was very professional, helpful, knowledgeable and efficient. He treated me with respect and care. Has a positive and sunny attitude. Good job! Thank you, Zack!