Service was fine , the Manager needs help at the desk he was the only one working and was swamped . I don’t understand how Raceway can allow this to happen , with all the vehicles they sell they should know service is an important asset and the customers deserve to receive timely response to thier needs. . The day I was there he had at least ten customers to work with plus the phone calls and delivery’s that came in , give your service manager some help. ,
2/27/2025
Jennifer M. VERIFIED CUSTOMER
Thomas is always awesome and knows how to provide great customer service.
2/27/2025
Richard O. VERIFIED CUSTOMER
Real satisfied with the service experience
2/27/2025
Marisela A. VERIFIED CUSTOMER
Always great friendly service
2/27/2025
Candice S. VERIFIED CUSTOMER
Thomas in quick lane always goes above and beyond to help me…. Highly recommend him as a service advisor
2/26/2025
Arturo A. VERIFIED CUSTOMER
I took in my 2005 Ford excursion to get a key programmed. I was my husband was told it was gonna cost $260 but when they couldn’t do it at the time they thought they would they were charging me $1385. I think that price is a little ridiculous. Also, my two remote controls were working perfectly fine when I left the house so then they said they had a program one of them which they were charging me $115 when they already worked when I left there and I had to come back because the one that one of the controls were not working so no I was not satisfied this time. I’ve never had a problem there
2/26/2025
Lorrie S. VERIFIED CUSTOMER
Had to wait for truck recall fix. It was quick and the lounge was comfy!!
2/26/2025
Renia S. VERIFIED CUSTOMER
Mike and his team took great care of picking up my car and fixing the tire and getting the car back to me.
2/26/2025
Basilio M. VERIFIED CUSTOMER
very satisfied thanks for the service.
2/26/2025
Ann R. VERIFIED CUSTOMER
Great communication and customer service
2/26/2025
Federico V. VERIFIED CUSTOMER
Very professional and Exelent work
2/26/2025
Raul P. VERIFIED CUSTOMER
Carlos kept me up to date during every step of the process in getting the service completed on the vehicle. Great communication!
2/26/2025
Timothy B. VERIFIED CUSTOMER
I’ve been getting cars maintenance done here for years, and as usual, I can’t say enough about Thomas. He makes sure I’m taken care of to the point that when I call, I request to speak to him, and it’s also to the point that as soon as he hears my voice, he knows who I am which I think is great. I bought a convertible Mustang here years ago, because I had a great experience with the service when it comes to maintenance, and since then I’ve brought 4 other cars here, and not one issues, only positive experience, which all have been mostly through Thomas. I think it’s about time to move him up the ranks, because he’s been working there for many years, and an asset to Raceway Ford. What are you guys waiting for? He should be running Quicklane!
2/25/2025
Daisy M. VERIFIED CUSTOMER
Great service. Efficient, thorough work. Convenient payment methods. Will definitely come back for my future repairs/services needs.
2/25/2025
Karen H. VERIFIED CUSTOMER
Great
2/25/2025
Jose S. VERIFIED CUSTOMER
Feel that a diagnostic was not done on my vehicle that they based their diagnostic on the previous history of the vehicle they dont care because its not their car cuz if it was guaranteed i would pf foun the actual problem no a duplicate
2/25/2025
William A. VERIFIED CUSTOMER
They always treat me well there
2/25/2025
Maricela F. VERIFIED CUSTOMER
Thank you Javier for a great service..
2/24/2025
Nicholas R. VERIFIED CUSTOMER
Friendly and quick service, will definitely be coming back
2/23/2025
Darrin L. VERIFIED CUSTOMER
Thomas and Javier are great! They both deliver excellent care and customer service!