Mark has always taken care of our two cars. His service and dedication to customers is very commendable.
4/12/2025
Thomas F. VERIFIED CUSTOMER
Happy to take the survey.
4/12/2025
Antonio A. VERIFIED CUSTOMER
You are very professional all job i am happy with you job thank you
4/11/2025
Matthew D. VERIFIED CUSTOMER
Thomas had me in and out in a hour today. Thomas pays close attention to detail to my needs the team does an excellent job.
4/11/2025
Brian C. VERIFIED CUSTOMER
Very fast, great service!
4/11/2025
Emmanuel N. VERIFIED CUSTOMER
Always great customer service.
4/11/2025
Chestener R. VERIFIED CUSTOMER
Mr. Hernandez was knowledgeable,courteous and professiona. He explained the work being done and any service required in the future. I was vey pleased with the service.
4/10/2025
Aaron H. VERIFIED CUSTOMER
Always a in and out oil change thank you Javier.
4/10/2025
Arturo G. VERIFIED CUSTOMER
My initial estimate for my service was at 320$ my total bill was over 800$ the labor price doesn’t match what I have paid before. I went 2 months ago for a transmission flush. For that I was charged 1 hr at 75 dollars. This time around I went for a broken brake line and for a total of 3.5 hours I was charged over 600$ in just labor. I don’t understand the fluctuating in labor price. Also when I asked Edwin **** this question he became flustered and rude and his answer did not make sense to me. I asked to have his manager’s information(Dan Zoren) he immediately changed his tone and became very short with his answers.
4/10/2025
Kathleen F. VERIFIED CUSTOMER
Well done
4/10/2025
Steve B. VERIFIED CUSTOMER
Service Manager this morning was super knowledgeable and friendly! He gave me 2 choices depending on what I was able to pay and totally answered my questions! My work was completed in a very timely manner and I was out within record time!
I recommend QuickLane Service Department without reservation!!
4/10/2025
Yahira G. VERIFIED CUSTOMER
Thomas provided excellent customer service. He responded promptly to all questions. Had a great experience. Thank you Thomas ????
4/10/2025
Stephanie D. VERIFIED CUSTOMER
Very informative and helpful! Thank you for fitting me into the schedule on Monday.
4/9/2025
H Y. VERIFIED CUSTOMER
Took my 56 F-100 for front end wheel aliment, they did a great job , less wandering.
4/9/2025
Donald M. VERIFIED CUSTOMER
Absolutely......
4/9/2025
Keith H. VERIFIED CUSTOMER
I have purchased many new trucks from FORD. My current truck has 75,000 miles on it and I have went over the seven year on my warranty for my transmission. FORD did not even want to help out with the cost and I feel like my next truck will probably have to come from another maker. I really really feel like if a man buys a brand new truck. He should be able to get 75,000 miles out of the transmission if he does his maintenance and takes care of it so FORD has let me down this time and my next truck will have to see
4/9/2025
Robert C. VERIFIED CUSTOMER
Did exactly as I asked before I dropped car off. He had a technician there so I could explain the problem, I appreciated that
4/9/2025
Kevin S. VERIFIED CUSTOMER
Will never go back. Cat went in drivable and left not able to drive. So trying to figure out how issues were not caught in previous visits. Edwin was horrible with no communication. Had to call and get updates from other managers. Took 2 days to get a diagnostic run with an appointment.
4/9/2025
Nanette T. VERIFIED CUSTOMER
Javier is a delight to work with
4/9/2025
Shannon W. VERIFIED CUSTOMER
Mark was an excellent gentleman very good customer service very professional got everything done very quickly