Javier worked with me and made me feel like I was given a great value, considering the prices of parts and service these days. Thank you!
4/23/2025
Eileen C. VERIFIED CUSTOMER
Quick, easy and no surprises
4/23/2025
Jacqueline R. VERIFIED CUSTOMER
Great customer service very knowledgeable and helpful
4/23/2025
Salvador G. VERIFIED CUSTOMER
Javier is very good at customer service
4/23/2025
Larry R. VERIFIED CUSTOMER
I made my appointment for early morning and my service rep wasn’t even in the guy that helped me was very helpful. That’s not what I would expect.
4/23/2025
Terrie M. VERIFIED CUSTOMER
He was polite professional. When my vehicle was read for pick up he asked me if I was going to use my Ford points I told him I didn’t know that I had them. He told me that I could use them and that it would cover my charges. He was the first and only person that informed me about them.
4/22/2025
Jesus R. VERIFIED CUSTOMER
Thank you Mark.
4/22/2025
Target C. VERIFIED CUSTOMER
Clarisa is awesome! Makes everything so much smoother and she’s an amazing communicator. You guys need more people like her, she’s a pro.
4/22/2025
Matthew C. VERIFIED CUSTOMER
When I picked up my truck, it was damaged with a bunch of scratches and scuffs. now it’s been 3 weeks and the painter in the body shop has had an “emergency” every time I’m suppose to come in to get it fixed. Not to mention I’ve had to go here 3 times to get an update of when my truck will be fixed. This is unacceptable when us as customer spend a lot of money on vehicles and have to bring them in for a recall. I spent 70k on my truck but now I’m starting to think maybe I shouldn’t be buying from a brand that doesn’t take care of their customers vehicle.
4/21/2025
Anthony F. VERIFIED CUSTOMER
He always makes sure to take the extra couple minutes to explain the problem and offer a few solutions to steer me in the right direction. I appreciate Thomas and Javiers help also. ????????
4/20/2025
Greg P. VERIFIED CUSTOMER
Thomas is the best
4/20/2025
David N. VERIFIED CUSTOMER
Great as usual ????
4/20/2025
Alan N. VERIFIED CUSTOMER
Treated very well by everyone.
4/20/2025
Nevin L. VERIFIED CUSTOMER
Ok
4/19/2025
Russell K. VERIFIED CUSTOMER
It is extremely helpful to have this in home service that you supply.
4/19/2025
Paula N. VERIFIED CUSTOMER
Javier Fernandez really knows, and understands, how to provide wonderful Customer Service.
Thank you Javier!
4/19/2025
Lonnie K. VERIFIED CUSTOMER
Like the delivery to your home bonus. Used it this time because of time constraints.
4/18/2025
Bernice C. VERIFIED CUSTOMER
Quickly completed service
4/18/2025
William Jr. VERIFIED CUSTOMER
Clear explanation at check in.
Work completed as estimated.
Text summary of work done understandable.
Got extra help on my Info dashboard screen.
Completely satisfied.
4/18/2025
Steven A. VERIFIED CUSTOMER
Very helpful, professional, and by far goes above and beyond for his customers.