I had my airbag replacement ordered and never received a call back or text on my cell phone that the part was in...... and it has been over a month. I ask my wife about it and she did receive a call on our house phone a few weeks back about the part being in, but you guys were supposed to call my cell not my house.
2/27/2019
Christina L. VERIFIED CUSTOMER
I had to to go back in to have them double check the fluids they didn't top them all off.
2/26/2019
Debra P. VERIFIED CUSTOMER
Always happy with everything at quick lane!!!
2/26/2019
Evan C. VERIFIED CUSTOMER
Service was great as usual, honored ext warranty on accessory package. Parts was extremely slow as usual. Went to check on part ordered 11 days earlier, took 2 guys to find that it was delivered via FedEx, 2 days earlier, and then at that point waited another 10 mins while,parts guy went to look for it. Mfinally found it under service desk in a box. Everyone is very nice, but the parts dept is very disorganized, and understaffed.
2/26/2019
Michael K. VERIFIED CUSTOMER
Thomas is the only one I really want to deal with, he is a great employee and deserves a promotion and a raise for his excellent customer service and his great attitude. You need more people like him on your staff !
2/26/2019
Jorge J. VERIFIED CUSTOMER
Excellent!!
2/26/2019
**** S. VERIFIED CUSTOMER
A little upset that they lost the keys to my car I had to wait for a long time before they made me a new one
2/26/2019
Maria P. VERIFIED CUSTOMER
You guys are amazing!!
2/26/2019
Manuel A. VERIFIED CUSTOMER
Our car was worked on fast and the people were very friendly. I will be coming back again and refer others.
2/26/2019
Francisco F. VERIFIED CUSTOMER
The transmission it’s making a sound after the recall service, I like to reschedule to be checked Thank you
2/26/2019
Milton R. VERIFIED CUSTOMER
Thomas was amazing , he helped me get just what I need for my mustang and gave me different options to help it running smoothly . This was the best services I have ever gotten from anyone . Huge thanks!
2/26/2019
Vasilii Z. VERIFIED CUSTOMER
Great service
2/25/2019
Mike L. VERIFIED CUSTOMER
Javier was great thx for the good service
2/24/2019
Peter E. VERIFIED CUSTOMER
Thanks Thomas!!
2/24/2019
Brian C. VERIFIED CUSTOMER
Always a good experience. Techs are always helpful.
2/24/2019
Benjamin C. VERIFIED CUSTOMER
Great experience and very efficient service.
2/24/2019
Cynthia G. VERIFIED CUSTOMER
Always wonderful customer service!
2/24/2019
Cindy L. VERIFIED CUSTOMER
Excelente servicio al cliente , me sentí más confiada porque habla español y entendí cuando el me explico lo que mi carro necesita, como por ejemplo el cambio de aceite de la trasnmision
El costo y porque es necesario.
Me gusta que me expliquen ese tipo de cosas porque yo como mujer lo único que atiendo de el carro es la gasolina????