Oswaldo was great, even though the recall was unable to be completed.
10/8/2025
Deymi C. VERIFIED CUSTOMER
I appreciate the time that Cervantes cano takes on helping me with my car.
10/8/2025
Jonathan S. VERIFIED CUSTOMER
Thomas did fantastic… our truck,however, has some Weird shifting going on after the recall was fixed. Can a rep call me and see if this is something I should be concerned about or not?
Thank you ????????
10/7/2025
Kimm T. VERIFIED CUSTOMER
Great service
10/5/2025
Michael R. VERIFIED CUSTOMER
Mr. Tan was very professional and helpful. He made me feel comfortable and kept me informed through the process. Immediately called me when my truck was done
Provided a rental car so I could attend personal business.
10/5/2025
Anna L. VERIFIED CUSTOMER
Javier remained committed to the process of making sure that he followed through with his promise and to deliver the best possible results to me. Great customer service support!
10/5/2025
Not-Provided T. VERIFIED CUSTOMER
No comments really. It's just everything was really nice
10/5/2025
Clee S. VERIFIED CUSTOMER
Javier provided great customer service including getting me a ride home and having my car dropped off by Raul Miranda who was very kind.
Overall my experience was Great!
10/4/2025
Dominique M. VERIFIED CUSTOMER
Excellent service from start to finish. Kind, patient, and definitely informative.
10/4/2025
Lori S. VERIFIED CUSTOMER
Professional staff.
10/4/2025
Johnny S. VERIFIED CUSTOMER
Javier was very professional always a pleasure going in to your service department and being greeted by him there's a very good job overall on explaining on what I need and what needs to be done
10/4/2025
Roger P. VERIFIED CUSTOMER
Overall amazing experience! Calm, transparent, and trustworthy are the words that come to mind when I think of Mr. Tan! Keep being amazing at what you do.
10/4/2025
Chris R. VERIFIED CUSTOMER
Great job done.
10/3/2025
Nefertari H. VERIFIED CUSTOMER
The service was done in a timely manner very appreciative of that.
10/3/2025
Lonnie K. VERIFIED CUSTOMER
Truck was ready when promised. Recall and serviced performed. Thomas always does a great job keeping me informed
10/3/2025
Mario G. VERIFIED CUSTOMER
Went in for a simple oil change on Wednesday with a 9am appointment. Was convinced I needed tires and that they were available immediately according to the quote I received that turns out to be incorrect. Asked to keep the truck over night that it would be ready before noon Thursday. Called at noon Thursday told all was done and that they just needed to align it. Showed up at 2pm Thursday to pick it up truck still not ready just finishing up paper work. I waited a hour for that paperwork to finish. I could have gone to Julio’s tire shop behind the gas station and had better quicker service. Completely unacceptable for a dealership charging premium pricing.
10/3/2025
Gonzalo Z. VERIFIED CUSTOMER
Raceway Ford is my dealership that I do all my maintenance for my 2020 Ford edge very well likable people there am content with them
10/3/2025
Shirley F. VERIFIED CUSTOMER
He always tell me what I need and it’s always right the only thing that I can say is well done raceway ford/ quick lanes my number one shop for car services
10/3/2025
Christy K. VERIFIED CUSTOMER
He was on time and extremely professional.
10/2/2025
Michael D. VERIFIED CUSTOMER
On a previous serious, Thomas Fraser did an excellent job recommending a new set of four tires, front end alignment and tire insurance. When I stopped in to look at the tires Thomas told me about the sale that ends the next day, which motivated me to immediately move on buying my new tires.
Unfortunately, FORD no longer allows Tire Insurance on my 2002 F150 SuperCrew Lariat that is in Mint Condition, because of the trucks age.
I am glad Thomas recommended the Front End Alignment because my truck needed it and I want to get the most out of my new set of tires.
Thomas has Excellent Communication Skills and kept me informed.
Again, Great Service at my local RACEWAY FORD Dealership.