I think it was a lot of time to expend more than one day to get a battery, I brought the car on Monday late, he said he could star earlier. Tuesday went by and I was notified until Wednesday at 10:am that the car was ready. Lost some work.
7/2/2020
Patricia S. VERIFIED CUSTOMER
I love having a team of people I can trust with my vehicle, with all this crazy things going on having a vehicle that is dependable is a must, if I could id buy another vehicle from you for my hubby id do and in the future will do it again.
7/2/2020
Timothy T. VERIFIED CUSTOMER
overall okay as problem was fixed
comments: dropped off on 13 Jun for ignition issue and oil change. On Monday, oil change was done but ignition issue still not fixed so returned it Monday afternoon. I followed up on Wednesday and apparently had not been looked at yet. Finally fixed on Friday and I picked up car on 20 Jun. I think a followup status from Quicklane on Tuesday or Wednesday would have been good. Thanks.
7/2/2020
David M. VERIFIED CUSTOMER
Called to verify if vehicle arrived @ 8:00 am could you have it done in a couple of hours. Calling of times but we were finally able to pick it up at 2:40 PM. If that was going to be the case then be honest.
7/2/2020
Mark V. VERIFIED CUSTOMER
Very professional, very friendly and very satisfied with my experience
7/2/2020
Dawn M. VERIFIED CUSTOMER
Quick Lane is a misnomer. I think I have had one visit in 4 years that took less than one day.
7/2/2020
Paul R. VERIFIED CUSTOMER
Thank you for everything. I love feeling the difference of the improvement of my car while drive. Much appreciated.
7/2/2020
Christi C. VERIFIED CUSTOMER
Great customer service and highly knowledgeable about the task at hand, I recommend all my family and friends go to this location! Thomas is great with communicating what car needs and is helpful and kind to all the clients that come in.
7/2/2020
Carlos R. VERIFIED CUSTOMER
He was very polite and had a good att
7/1/2020
Joseph B. VERIFIED CUSTOMER
Good job
7/1/2020
Karina F. VERIFIED CUSTOMER
Drivers side rocker panel was kicked out and a clip was broken after my oil change
7/1/2020
Yolanda H. VERIFIED CUSTOMER
Great service!!!
7/1/2020
Jose R. VERIFIED CUSTOMER
Nice and decent timing
7/1/2020
Deidra G. VERIFIED CUSTOMER
Yes, thanks to Alan, the experience was very professional and successful. Thank you Alan!!!
6/30/2020
John R. VERIFIED CUSTOMER
There was not adequate seating accommodation for all the customers during this pandemic crisis.
6/30/2020
Cynthia E. VERIFIED CUSTOMER
Mark is a a terrific service advisor with a thorough knowledge and "people skills" that are a true asset to your dealership! Each of our multiple experiences with Mark have been positive in all aspects, including meeting schedules, fair pricing, and outstanding quality of services rendered, not to mention the quality of personnel at your new car dealership.
We highly recommend him and your dealership to anyone and everyone given the opportunity!
Terrance and Cynthia E
6/28/2020
Ricardo F. VERIFIED CUSTOMER
Good service at short time waiting to be done.
6/28/2020
Daron C. VERIFIED CUSTOMER
Excellent service!!!
6/27/2020
Robin E. VERIFIED CUSTOMER
The service department was very nice and helpful. Steve who took me home is a great and friendly employee. I hope he catches alot of fish when he goes deep sea fishing.
6/27/2020
John M. VERIFIED CUSTOMER
Great customer service..thomas is extremely helpful.thanks Thomas!!!!!