Thank you for your great service! Great job! See u next time..
8/2/2020
George D. VERIFIED CUSTOMER
Thomas was very helpful and curtious Iand i appreciate that.
8/2/2020
Jim G. VERIFIED CUSTOMER
Friendly on time service
8/2/2020
Rebeca G. VERIFIED CUSTOMER
I showed up at 10 this morning and was told they weren’t too sure if they would get to service my car today but would do their best. I didn’t think it was going to be done today but Thomas and the crew made it happen. AND washed my car (which I usually get but didn’t ask this time considering their time restraints) without me asking. 10/10 service. Exceptional.
8/2/2020
Rhenita S. VERIFIED CUSTOMER
Alan is amazing he hears me out and look into the problem he keeps me informed at all times with what’s going on with my vehicle. I like the fact that raceway try to keep you with the same service tech each visit because then you develop a close relationship with them and they know you. Your not constantly re explaining yourself to multiple techs
8/1/2020
Jamellza C. VERIFIED CUSTOMER
I am very glad that I have entrusted my car into your hands. I would highly recommend a friend or even a family member to get their car serviced at your establishment. Thanks again. Mrs. J.Carter.
8/1/2020
Ismael P. VERIFIED CUSTOMER
Ver y happy with the servirse And ver y happy with muy Ford Raptor
Alan León trade me like family
8/1/2020
Rachelle M. VERIFIED CUSTOMER
He ignored my requests. It took forever for him to accomplish what it took Allen one day to do. He pretended like he never heard me mention the rental car. And then he pretended to not know the whole story. I hated working with him. I hated that he never returned and off my messages. I hated he didn’t pay attention to detail. And I hated how fake he was personally. He was baffoob to work with. Like talking to a wall. He pretends to care but it’s all fake. I will never go back to your facility for multiple reasons. Check the file if you care. Or ask corporate
8/1/2020
Charlene W. VERIFIED CUSTOMER
Above and beyond. Great service.
8/1/2020
Joseph Ivan. VERIFIED CUSTOMER
Great service
7/31/2020
Michael B. VERIFIED CUSTOMER
Was great job done professional and quickly
7/31/2020
Jennifer L. VERIFIED CUSTOMER
Great fast service thanks
7/31/2020
Marian P. VERIFIED CUSTOMER
Don’t bother contacting me. Customer service by Doug was terrible. Couldn’t be bothered to call and inform on car, I had to call to inquire and was given very unclear information and told cost would be deductible, $50 or $200 “something like that” Asked him to let me know if vehicle repairs would be completed that day and cost, never called. I waited at work without transportation for his call and at 5:46pm called only to find that service closed at 5pm and Doug had gone home. Was told by a sales associate he would text a manager to call me, never received call. Spoke w manager Eliseo the following morning who reported he did not receive a text from anyone from sales about the issue , he apologized for the poor service received by Doug but unfortunately, this is my third negative experience with services at Raceway Ford. Unfortunate in that I live less than 1 mile from the lot and would rather drive out if my way to Fritt’s to have services done there. I will never recommend Raceway Ford.
7/31/2020
Manuel P. VERIFIED CUSTOMER
I was satisfied with the service. However, if I were in a hurry I would have been very dissatisfied. I was told that the car would be done in 1.5hrs, but I did not receive a call to pick my car up until 3 hours later. Like I said I wasn’t in a hurry, so it wasn’t a big deal to me.
7/31/2020
Tiffine H. VERIFIED CUSTOMER
They are awesome at ford
7/30/2020
James J. VERIFIED CUSTOMER
Super satisfied period.
7/30/2020
Ricky V. VERIFIED CUSTOMER
Alan is a cool guy! Very patient!
7/30/2020
Cassandra S. VERIFIED CUSTOMER
Great time loved everyone that I came in contact with. Enjoyed myself I was there for almost 5 hours
7/30/2020
Reno B. VERIFIED CUSTOMER
Friendly & quality service. Thank you Thomas!
7/30/2020
Mary F. VERIFIED CUSTOMER
Thomas always takes care of my service needs and does a fantastic job explaining what needs to be done to keep my car running at its best.