I had to keep calling in to get updates. Service had my SUV for 4 days before knowing anything. They did not want to offer me a rental because they didn’t know if warranty covered it. I’ve always gotten a rental every other time except this time, so I’m assuming my warranty covered it, but service person Chris Cervantes would not ask warranty. He made things very difficult in the end of getting service. We unfortunately will never go back to that location because of the service we received.
11/7/2025
Jack L. VERIFIED CUSTOMER
Very kind and professional..
11/7/2025
David M. VERIFIED CUSTOMER
It’s was fine very friendly by the way
11/7/2025
Jesus H. VERIFIED CUSTOMER
Great service
11/7/2025
Bernard P. VERIFIED CUSTOMER
Terrible experience
11/6/2025
Madeline J. VERIFIED CUSTOMER
Thomas has Always shown EXCELLENT customer service
11/6/2025
Armando R. VERIFIED CUSTOMER
My name is Armando. I'm satisfied with this mechanic shop and I always recommend them. I use them for my Raptor R truck. They use the correct oil. Thank you.
11/6/2025
Stephanie C. VERIFIED CUSTOMER
Great job. In and out without issue. And lo ed t b e car wash.
11/6/2025
Guadalupe M. VERIFIED CUSTOMER
Thomas is always very helpful. He's very knowledgeable and takes the time to answer all my questions.
11/6/2025
Joshua C. VERIFIED CUSTOMER
Thomas is a true professional who makes sure the work is done right. He kept me informed throughout the service. He’s the primary reason I keep bringing my vehicles to Raceway.
11/5/2025
Edmund B. VERIFIED CUSTOMER
Always take care of my vehicle and keep me informed
11/5/2025
Ericka H. VERIFIED CUSTOMER
Thank you Javier for picking up my car, getting the maintenance completed and returning my car in the same day.
11/5/2025
Jerry S. VERIFIED CUSTOMER
Grateful for the car pick up & drop off. Impressed with getting my car in one day. Thanks Chris.
11/5/2025
Buddy P. VERIFIED CUSTOMER
Nothing was done to my vehicle and I had to get it towed to a different location. Also poor communication never heard from anybody unless I called.
11/5/2025
Thomas V. VERIFIED CUSTOMER
Good job. Knew what I needed.
11/4/2025
David Y. VERIFIED CUSTOMER
Thomas Fraser was very helpful today, he got all the stuff that I needed done and quick, his professionalism was extraordinary and I would hope everyone has an as great an experience with him as I did. He’s very patient with his customers and knows exactly how to word things.
11/4/2025
Rolando L. VERIFIED CUSTOMER
Fast service. Issue was fixed. Gentleman who assisted when I arrived was very friendly and attentive.
11/4/2025
Ray H. VERIFIED CUSTOMER
Job was done in a timely manner. Service writer was knowledgable of recalls and services due.