I had an appointment and I am not sure that the service employee looked at what I had scheduled as he was suggesting just an oil change while I had scheduled the intermediate service.
1/19/2019
John F. VERIFIED CUSTOMER
Jesse did a great job today.
1/19/2019
Carlos P. VERIFIED CUSTOMER
Rides great! Thanks!
1/19/2019
Allyson W. VERIFIED CUSTOMER
Excellent service
1/19/2019
Douglas C. VERIFIED CUSTOMER
His effort was greatly appreciated as well as professional but I should not have had to use his services since the original work should have been completed correctly the first time.
1/19/2019
Julie R. VERIFIED CUSTOMER
Max was very helpful. Thank you .
1/19/2019
Reed W. VERIFIED CUSTOMER
Customer service was much better since the split with Ford...
1/19/2019
Matthew B. VERIFIED CUSTOMER
Friendly service. He went out of his way to communicate with me while my son and I were waiting in the play area at the Ford dealership.
1/19/2019
Scott A. VERIFIED CUSTOMER
Got in & out and Jesse was friendly to deal with. Made it a good experience. Thanks.
1/18/2019
Mackenzie C. VERIFIED CUSTOMER
Jesse did a great job communicating the process with me, as well as providing a welcoming atmosphere. I also appreciated the quality of care my car received.
1/18/2019
Cathy F. VERIFIED CUSTOMER
Very pleasant experience today. Had my oil change done in a very appropriate time length. Happy to see the new Mazda service center open, it looks great.
Chris is a very professional and friendly person, thank you!
1/18/2019
Gary J. VERIFIED CUSTOMER
I am extremely displeased with the service department since my purchase of my truck . The recent experience although there were problems were very well handled by Brenda. Her professional, courteous and caring service has done a lot to improve my opinion of the service department. She is outstanding
1/18/2019
David M. VERIFIED CUSTOMER
Kelsi said it would be ready around 5pm. She called at 4:55. Great estimate of time, all paperwork ready for pickup. Great experience
1/18/2019
Kathleen T. VERIFIED CUSTOMER
Very nice lady and good service
Kept me informed of progress through the day and estimate of time of completion for pickup
1/18/2019
Robert B. VERIFIED CUSTOMER
Very happy that a way was found to get my son and I home. Though I “pre-cleared” shuttle dropoff with the Service area when making my appointment (they had my address) I was told at the time of service that my address was outside the shuttle range. So a lot attendant (Mike) was dispatched and took us back, for which I was grateful as I had errands to attend to back home. Mike also was very pleasant.
1/18/2019
Katherine G. VERIFIED CUSTOMER
Took way too long, even longer than 1.5 hours I was quoted, which seems way longer than needed for oil change.
1/17/2019
Darrel C. VERIFIED CUSTOMER
I came in because my a.m. radio is not working and $1400 later my a.m. radio is still not working, I am very unhappy
1/16/2019
Scott R. VERIFIED CUSTOMER
Colin was very kind & extremely thorough. I hope he is my service representative on my next visit !
~Holly
1/16/2019
Dennis L. VERIFIED CUSTOMER
I would have tgought they would have checked the status of my brakes like they always did before...
1/16/2019
David F. VERIFIED CUSTOMER
Great communication and customer service. Very much appreciated.