Max did good well trained by Chris the Mazda was quite
3/28/2019
Bev K. VERIFIED CUSTOMER
Chris Waggoner was Outstanding. When out of his way to make sure everything went perfect for me. Great Customer Service!
Thank you, Chris!
Bev K
3/28/2019
Christopher D. VERIFIED CUSTOMER
Cole was an excellent service advisor. He took care of my truck and subsequently took care of me. I would highly recommend anyone to ask for Cole to see to their service needs. I will definitely seek him out in all my future service needs.
Thank you Cole and thank you West Hills Ford.
3/28/2019
David L. VERIFIED CUSTOMER
Cole is very personable and I’m told the resident diesel guy; dropped my new truck off for perma plate installation and Cole had me in and out also answering questions that I had - thanks Cole and West Hills.
3/27/2019
Rissa D. VERIFIED CUSTOMER
I arrived to the Ford entrance at 0840 for a 0900 scheduled oil change and left at 1159. I bought this truck here in January and this was my first “complimentary” maintenance service. An oil change should not take 3+ hours. Max Davis was very profesional and seemed to try to move things along, but i know it was out of his control. Please remedy this ridiculousness!
3/27/2019
Brian M. VERIFIED CUSTOMER
Jesse was very professional, my experience at West Hills Mazda was great!
3/27/2019
John C. VERIFIED CUSTOMER
Kelsi kept me informed throughout the process and provided friendly, helpful service. Excellent rep, I'll look for her next time I need service.
3/27/2019
Jose P. VERIFIED CUSTOMER
The service was great and people are very polite, thanks
3/27/2019
Mike W. VERIFIED CUSTOMER
Kelse was great, wonderful customer service. I love the service you provide. Thanks
3/27/2019
James T. VERIFIED CUSTOMER
Wax saved me a couple of hundred
3/27/2019
Benjamin J. VERIFIED CUSTOMER
I was very disappointed that when I came to get my oil changed that I couldn't get my truck washed or vacuumed. I was given a voucher to Shur-Kleen for a free wash and it was awful. There were so many spots that were missed and they didn't even try to correct it. I had to re-wash it myself. I take my truck to the dealership because I expect a higher standard of service and care for my vehicle. You may not be affiliated with Shur-Kleen but you're sending your customers to them so that has your name on it. Very disappointed.
3/26/2019
Jeffrey L. VERIFIED CUSTOMER
Max was very polite, friendly, & professional
3/26/2019
Laura K. VERIFIED CUSTOMER
Great job polite and professional
3/26/2019
Dennis E. VERIFIED CUSTOMER
Everyone was great
3/26/2019
Julie W. VERIFIED CUSTOMER
I appreciated that Jesse was honest. I felt I could trust him.
3/26/2019
Vanessa D. VERIFIED CUSTOMER
Amazing customer service!
3/26/2019
Michael C. VERIFIED CUSTOMER
Thank you.
3/25/2019
Leo B. VERIFIED CUSTOMER
Brenda was very nice to work with, she definitely went the extra mile for her customers.
3/24/2019
Kurt R. VERIFIED CUSTOMER
Colin is very thorough in following the repair process
on my truck, and keeps me timely informed. I enjoy working with him.
3/24/2019
Matthew H. VERIFIED CUSTOMER
Brenda was very professional and attentive despite an Internet outage at the facility. She was very honest and up front about the service.