B Brenda was very helpful in arranging my svehicle service, getting everything done and getting me back on the road on time
3/17/2019
Mike H. VERIFIED CUSTOMER
Jessie was great, very helpful.
3/16/2019
Bill M. VERIFIED CUSTOMER
Excellent service Good guy
3/16/2019
Margaret L. VERIFIED CUSTOMER
Needed to be done quickly and Jesse did a great job getting me out within an hour. He also helped me use my reward points so my service was free. Thank you!
3/16/2019
David G. VERIFIED CUSTOMER
Satisfied, but, there wasn’t enough update/communication on the progress of the repairs. Granted, it was being run through Hazelwood Chevrolet, but they were not getting the updates either. I would like to say that when I came in and talked with Cole or Colin they were very attentive and answered all of my questions and concerns. As I was the GM for Coca-Cola for a number of years, before we moved, we had a thing called the “Sundown” rule. Every email or phone message got “touched” before the end of the day.
3/16/2019
John C. VERIFIED CUSTOMER
He treated me like royalty. Very prompt service and he provided feedback on my concern about brake fluid.
3/16/2019
Todd W. VERIFIED CUSTOMER
Chris and the others were very helpful. I was there almost 5 hours and it flew by. Although I did not ask specifically, I would have liked to hear how much the estimate for the entire job would have been before the work was done.
3/16/2019
Joe N. VERIFIED CUSTOMER
Colin was thorough and very helpful.
3/15/2019
Janet W. VERIFIED CUSTOMER
Great
3/15/2019
Chung P. VERIFIED CUSTOMER
Christoph is a breath of fresh air after less than satisfactory attention from the former Ford/Mazda service representatives. Thank you for a dedicated Mazda service center and showroom.
3/15/2019
Bethany T. VERIFIED CUSTOMER
Brenda is AMAZING. She’s attentive, empathetic, goes above and beyond what’s required of her, is personable and really just deserves to have that be recognized. Thank you Brenda!
3/15/2019
Mark A. VERIFIED CUSTOMER
I was in and out in less than 1 hour...
3/14/2019
Christian R. VERIFIED CUSTOMER
Brenda was great, professional, helpful, informative and kept me informed. Vehicle interior left in original condition without issue. Miss you doing the car wash and vac after service. Coupons work liked picking up a clean vehicle. Appreciate the beverage coupons.
3/14/2019
Donna T. VERIFIED CUSTOMER
Max was great: friendly, knowledgeable and helpful. On top of all that, the car was done well ahead of time. Thanks!
3/14/2019
Jerry R. VERIFIED CUSTOMER
Max was great. He was polite, professional, friendly, efficient, and thorough. I’m a bit frustrated with your shuttle service however. When I made my appointment I let them know I needed a shuttle ride and to be at work by 9am. When I checked in at 8:20 Max let the shuttle driver know and was told the wait would be about 10 minutes. 40 minutes later I was picked up, had missed my 9am meeting, and ended up arriving to work over a 1/2 hour late with only 2 minutes before my next meeting. Had I been told it would be a 40 minute wait I could have made alternate arrangements and arrived to work on time. I recommend staffing for additional drivers/shuttles between 7 and 9 am in order to meet rider expectations.
3/14/2019
William V. VERIFIED CUSTOMER
Service OK, but on the way home I got a tire low pressure warning light on the dash panel. One of the service items was to remount the spare tire on a matching wheel & get a 5 wheel tire rotation. That was done, but I elected not to have a tire pressure sensor installed on the spare. It is now on the left front. All 4 tires that meet the road are OK, but I can't get the jack handle inserted in the spare tire winch to get the spare down so I can check it. There seems to be something in the guide tube that restricts insertion of the jack handle rod.
3/14/2019
Greg L. VERIFIED CUSTOMER
Very happy with Cole and the whole team.
3/14/2019
Patrick U. VERIFIED CUSTOMER
Brenda was great she answered all my questions and was very helpful while my truck was getting.
3/14/2019
Dennis K. VERIFIED CUSTOMER
Very friendly and helpful, will be coming back and will recomend