Colin was professional and a pleasure to work with. He made me feel appreciated as a customer.
3/21/2019
John C. VERIFIED CUSTOMER
Always courteous and helpful.
3/21/2019
Susan R. VERIFIED CUSTOMER
I was very satisfied. Chris was most helpful & friendly.
3/21/2019
David B. VERIFIED CUSTOMER
We had a series of “trailer connected/trailer disconnected” messages from my new Ford over the last few weeks. A quick google search showed this is a known issue involving moisture collection and that there is even a TSB out on the issue directing the replacement of a harness In the trailer light system to fix the problem. We called and the earliest appointment we could be get was today, over two weeks later. Of course, the message stopped over the last two days with the warm dry weather. After 4 hours at the dealer service center we were told that they ran diagnostics and there isn’t a problem. So now, next time there is some moisture caught in there and the error starts again, we get to go through this entire cycle again instead of following the TSB that we provided and fixing the harness. I very badly want to trade my wife’s Honda in for a new Expedition but there’s no way I will do that if this is how Ford stands behind their product.
3/21/2019
Gerhard S. VERIFIED CUSTOMER
Ronnie did a great job but the appointment process left a lot to be desired.
I explained that among other things i need the antenna replaced. It was marked on the service order but no replacement had been ordered by the parts department. This then caused me to leave the car an extra day. Could have been avoided. In the end all worked out and again, Ronnie was very helpful and service oriented.
3/20/2019
Jordan C. VERIFIED CUSTOMER
You are the absolute best!! Fantastic service and fantastic workmanship. Max is exceptional. He truly cares about his customers. What a great asset to Mazda!!!
3/20/2019
Theresa M. VERIFIED CUSTOMER
Excellent service ???? Quick, very informative, Thank You!! Plan to come back for any future service to my car????
3/20/2019
Dale F. VERIFIED CUSTOMER
None just thanks
3/20/2019
Kathrena N. VERIFIED CUSTOMER
I had my airbag replaced/repaired. It was very prompt. An hour before I was expecting it to be done
3/20/2019
Randal R. VERIFIED CUSTOMER
You need to give Brenda a bonus. She knew what I needed and I got what I paid for.
3/20/2019
Aaron K. VERIFIED CUSTOMER
Kelsi as she always does, had taken care of my vehicle to her absolute best!
3/20/2019
Lilian W. VERIFIED CUSTOMER
Outstanding service and a very friendly place to go.
3/20/2019
Joyce H. VERIFIED CUSTOMER
Great Experience and Chris was great. He made sure was kept up to date on progress and the estimate was spot on. No surprises which is great.
3/20/2019
Max D. VERIFIED CUSTOMER
Chris provided me with the best service of my life. Completely satisfied when I leave.
3/20/2019
Robert C. VERIFIED CUSTOMER
Max was personable, professional and efficient
3/19/2019
Don S. VERIFIED CUSTOMER
Mr. Thompson was very helpful and polite. He also knows about diesel trucks. He is also helpful in keeping us up to date. On the progress on our truck. He is very wonderful to work with when we have a problem with our truck
3/19/2019
Loy A. VERIFIED CUSTOMER
Very professional. Explained service performed thoroughly.
3/19/2019
Michael M. VERIFIED CUSTOMER
Outstanding service and completed ahead of scheduled allotted time. Thanks