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Real Reviews from VERIFIED CUSTOMERS
David H. VERIFIED CUSTOMER
Colin was professional and respectful.
5/2/2019
Wendy W. VERIFIED CUSTOMER
Chris is great. He treats me so well and I enjoy his fun personality, too.
5/2/2019
Sarah A. VERIFIED CUSTOMER
I asked for my car to be fixed. Not for a diagnostic. It makes no sense to me why a diagnostic took four and a half hours. And that the things I asked to be repaired didn't even get touched. The people are nice, but that isn't enough to make me want to go back.
5/2/2019
Brian C. VERIFIED CUSTOMER
I am EXTREMELY satisfied with the service Cole provided but I am disappointed with some other parts of the experience. I’d love to explain it to a manager. ****-****-xxxx.
5/2/2019
Benjamin C. VERIFIED CUSTOMER
Service quick, good service,polite,feel like home
5/2/2019
Jeff C. VERIFIED CUSTOMER
Excellent service. Got me in and out promptly with very friendly service
5/2/2019
Luise M. VERIFIED CUSTOMER
Brenda made the experience go smoothly.
5/1/2019
Steven F. VERIFIED CUSTOMER
Problem with stereo WAS NOT fixed!!
5/1/2019
Charles D. VERIFIED CUSTOMER
Very fast service! Max was very polite, helpful and knowledgeable with all of our questions. Great dealership to do business with!
5/1/2019
Ryan A. VERIFIED CUSTOMER
Shuttle service was a great bonus! Even if my first driver did nothing but talk **** about fords. Kinda weird eh? I love my truck and don’t appreciate my shuttle driver trying to tell me I bought a pos. Ryan A
5/1/2019
Erroll D. VERIFIED CUSTOMER
Colin was very professional and great to work with
5/1/2019
Dave S. VERIFIED CUSTOMER
Outstanding service and communication. Very friendly. Got both my cars done 24 hours early. Very pleased with the experience. Thank you Scott, John, and Kelsi. Great job. Dave S
5/1/2019
Karen J. VERIFIED CUSTOMER
Service staff was extremely courteous and kind. Very good experience.
5/1/2019
Larry . VERIFIED CUSTOMER
Max was very accommodating and welcoming. It was a pleasure working with him.
5/1/2019
Kelsi S. VERIFIED CUSTOMER
Once again Cole was terrific. I appreciate the service I am always provided when I bring my cars in.
5/1/2019
Jeffrey A. VERIFIED CUSTOMER
Thanks again! The folks in service are awesome! Looking forward to seeing you again, Jeff
4/30/2019
Marilyn R. VERIFIED CUSTOMER
Max was very professional and informative
4/30/2019
Christina . VERIFIED CUSTOMER
Colin is incredibly professional, knowledgeable, and customer service-oriented. This was my first time to West Hills Ford and I'm sold. I've already told multiple people to come here for their service. Thank you, Colin!
4/30/2019
Michael B. VERIFIED CUSTOMER
Max was quick, helpful and efficient. All paperwork was easy to understand and he made sure we were comfortable during our wait. We also received coupons for smoothies at the Ford cafe. Well done.
4/30/2019
Todson W. VERIFIED CUSTOMER
My recent service experience with Brenda Dunn was a very pleasant one. As far as any additional feedback from me, I see no necessity for that and will not be responding any further. Thank you very much for your excellent service.
4/29/2019