Kelsey was very helpful . And did an outstanding job.
5/15/2019
Debra R. VERIFIED CUSTOMER
Brenda Dunn was friendly professional and more than willing to go out of her way to make sure I had a good experience at the service center.
5/15/2019
Joseph H. VERIFIED CUSTOMER
Excellent friendly customer service
5/14/2019
Mary Ann. VERIFIED CUSTOMER
Check out was a little lenghty but my poor girl was left all by herself. She worked fast, was personable and professioal...that girl has some serious typing skills.
There was some something on passengerseat and she came out with cleaner and took care of it.
I keep car CLEAN, dont know what it was, but it did rub off.I so muss car washes.
5/14/2019
Andrae . VERIFIED CUSTOMER
Great service, fast and friendly!
5/14/2019
Scott B. VERIFIED CUSTOMER
Curtious, prompt, great communication
5/14/2019
Adrian E. VERIFIED CUSTOMER
Very nice service.
5/14/2019
Bambi A. VERIFIED CUSTOMER
She was awesome!! Met me as I drove in and took care of me right away!
5/14/2019
Valen T. VERIFIED CUSTOMER
Everything was perfect!!
5/14/2019
Bill P. VERIFIED CUSTOMER
Quick and easy. I like that. Thanks Max
5/14/2019
Loren C. VERIFIED CUSTOMER
Sara did very well, especially since there were no other advisers to share the customer load.
5/14/2019
Samantha M. VERIFIED CUSTOMER
Everything went well and the staff was very professional and nice.
5/14/2019
Duane C. VERIFIED CUSTOMER
Kelsi did great! And recommended my air filters be changed. Which i replaced them.
5/14/2019
Michael S. VERIFIED CUSTOMER
Max was very nice and friendly I felt that all my needs and concerns with my vehicle was in good hands.
5/14/2019
Tim S. VERIFIED CUSTOMER
Cole is courteous, professional and a joy to work with. He represents West Hills very well.
5/12/2019
Shirley V. VERIFIED CUSTOMER
Mr. Christoph was very helpful and answered all my questions to my satisfaction. The servicing of my car was done in a timely manner.
5/12/2019
Charles M. VERIFIED CUSTOMER
Colin got me in on time. Gave me expectations and a time line. I have taken my Fusion to West Hills for every maintenance since I bought the car and this was the first time that the servicing attendant knew I was on a service plan with out having to be reminded. On previous visits I am typically given the cost of the maintenance up front and then have to ask what about my service plan and after a few seconds of hitting keys they find my plan. I had always assumed this information may not be available when checking a customer in or reviewing history. Maybe it is still not and Colin is just an exceptional employee who goes above and beyond. Either way my hat is off to him for making this a pleasant experience.
I also want to thank the Saturday crew who performed the maintenance. I prefer Saturday as the shop is a bit quieter and these guys get the job done.
5/12/2019
Michael K. VERIFIED CUSTOMER
Best service associate I have encountered at west hills. Extremely hardworking friendly and helpful.