People were great! My service though, although it seems fine and this is really small - they did not check my tire pressure and completely moved every item in my truck (mirrors, seat, radio)
Not sure why that was... Also, they rotated the tires, why would you not check the pressure? Only realized this as I happened to look before dropping it off .
Again, the people and customer service was great! Outstanding and I was very happy with that part
1/3/2019
Joe W. VERIFIED CUSTOMER
The service department is absolutely amazing!! We place a great deal of trust in Scott and the entire crew. You are the BEST! Thank you.
1/3/2019
Marshall T. VERIFIED CUSTOMER
Aaron was very helpful, even taking a few minutes to search all data for a problem I am having with my corrolla, Which will probably end up there soon as well.
1/3/2019
Chad T. VERIFIED CUSTOMER
Austin was extremely helpful and knowledgeable.
1/3/2019
David G. VERIFIED CUSTOMER
Gennifer was outstanding
She is professional and courteous
1/3/2019
Steve B. VERIFIED CUSTOMER
The lady was awesome and did everything that I asked for, give her a raise. Thank you for servicing my truck. Great truck!
1/3/2019
John R. VERIFIED CUSTOMER
Scott’s Service Team is the BEST!!!
1/3/2019
Nancy G. VERIFIED CUSTOMER
Great young man! Very courteous
1/1/2019
Joshua O. VERIFIED CUSTOMER
Dustin was great !
1/1/2019
Kelsey S. VERIFIED CUSTOMER
She was awesome
1/1/2019
Carrie C. VERIFIED CUSTOMER
The repair to our RAV 4 was amazing. Aaron is an awesome service rep.
1/1/2019
Don F. VERIFIED CUSTOMER
Dustin was very professional. I like doing business with him.
1/1/2019
Karyn L. VERIFIED CUSTOMER
Jacob was so kind and even went to check on my car personally when he realized that I was concerned about the overall cost of the service. He was also very personal and showed interest in my kids and shared with me stories about his. This was a great experience and I hope to work with him again in the future.
1/1/2019
Steven P. VERIFIED CUSTOMER
Great guy super helpful!
1/1/2019
Dean W. VERIFIED CUSTOMER
Roberto went out of his way to be a great host. He showed me to my car removed the seat protector and made sure I was satisfied before I left the dealership .
The gal at the upgrade table. I did not remember her name, was slso a pleasure to meet . She had good information for me regarding Toyota products . I would go to her to sell me a car!!!
1/1/2019
Francis L. VERIFIED CUSTOMER
Roberto was very helpful. Made sure that I was settled in with s cup of coffee while I waited for my vehicle. Polite and personable. Great job Roberto!
12/31/2018
Thomas H. VERIFIED CUSTOMER
I received excellent service from Austin but I have come to expect nothing less from Heartland Toyota.
12/31/2018
Jamelle H. VERIFIED CUSTOMER
He's awesome!
12/31/2018
Romarez N. VERIFIED CUSTOMER
Stated the severity of the leakage of my CV boots. He said they were torn but they were just leaking. It looked like they had a little bit of oil when I checked. He said m
"what are you just going to wait till they break then have them replaced" he's very
brash. It seemed like it was take a while for the oil change. So I went to see if my car was done and it was. But instead of him coming to let know it was done. My keys and paper work were sitting on his desk as he sat there talking to his co-workers wasting my time. Normally I receive great service but today you were not busy and I almost spent and 1 1/2.