We live working with Aaron, for all of our vehicles.
1/27/2019
Dorothy S. VERIFIED CUSTOMER
It took a little longer than I expected, but I have no complaints!
1/27/2019
Brittany S. VERIFIED CUSTOMER
Thank you Aaron for identifying what kind of issue we were having with the tire sensor, and working the repair into an appointment we'd only scheduled for recall work. Finally resolved after two intermittently stressful months. You were confident, courteous and knowledgeable. I appreciate that the information delivered was easy to understand, and that you called to update on progress/ price during the process. Sign in and sign out times were fast. Your experience made this visit a positive one.
1/27/2019
Erin B. VERIFIED CUSTOMER
Jake did a great job of explaining the repair options and keeping me updated on the repair progress. He also made sure I received every discount I was eligible for. I was very pleased with the service.
1/27/2019
Christopher M. VERIFIED CUSTOMER
The Employees at Heartland Toyota’s Service Department always recognize my vehicles and me, and listen to my concerns.
I never feel as though I’m being up-sold.
1/27/2019
Patrick L. VERIFIED CUSTOMER
Nina saw me arrive and offered to help me immediately. She took care of getting me and my vehicle in the service queue, asked when I'd like to pick up my vehicle, noticed when I returned.
She pays close attention to detail and the Customer, she made me feel like I was important to your dealership. Super nice, very professional. She will do great things for Heartland if given the opportunity.
1/27/2019
Amy D. VERIFIED CUSTOMER
Customer service was excellent.
1/27/2019
Karen P. VERIFIED CUSTOMER
Amanda was very friendly and informative.
1/27/2019
Rochelle R. VERIFIED CUSTOMER
Service preformed within the specified time frame, I’m very satisfied
1/27/2019
Larry V. VERIFIED CUSTOMER
Nina always had on a smile and was very pleasant to talk with. Was knowledgeable on what the problem was with my car and could answer my questions and even showed me the problem. I would totally recommend any of my Toyota friends to ask for her to assist them with their car problems
1/27/2019
Dion T. VERIFIED CUSTOMER
Aaron did a good job but....when we got into our truck we found was a dirty rag and a bag that had trash inside like someone ate food inside. Also when I went out to get my vehicle all of the windows were down and the engine was running, so the truck now smells like exhaust as we got inside. We also got into our truck and the radio had to be reset. We sat for over an hour waiting and left wondering what went on. I was told this last Friday a manager would call me and I am still wanting that call. Thank you,
Dion T
1/26/2019
Robin G. VERIFIED CUSTOMER
Excellent customer service
1/26/2019
Kathy L. VERIFIED CUSTOMER
Gennnifer was great! Couldn’t have asked for better service.
1/26/2019
Annette S. VERIFIED CUSTOMER
Always a pleasant experience, work done well and I appreciate the free wi-fi.
1/26/2019
Don S. VERIFIED CUSTOMER
On time, told of free materials, very courteous ,comfortable setting, What’s not to love?
1/26/2019
Richard N. VERIFIED CUSTOMER
He did a great job. Keep up the great work.
1/26/2019
Reshad C. VERIFIED CUSTOMER
Nina was awesome! The service and facilities were top notch.
1/26/2019
Glenn M. VERIFIED CUSTOMER
Nina was informative and provided me with excellent feedback on the condition and status of my vehicle! I was very pleased with her service!!
1/26/2019
Karen B. VERIFIED CUSTOMER
Ms Wikstrom was very capable, courteous, and efficient in coordinating the more than routine service for my car.
1/26/2019
Patricia Z. VERIFIED CUSTOMER
The professional and courteous service from Dustin and the mechanics at Heartland was a very positive experience. 'we will definitely look at heartland first for our next vehicle.