Rick is friendly and has excellent interpersonal communications skills. His active listening puts his customers at ease.
1/30/2019
Anne V. VERIFIED CUSTOMER
He’s great
1/30/2019
April T. VERIFIED CUSTOMER
Excellent service - thank you.
1/30/2019
Brent K. VERIFIED CUSTOMER
Professional. Good attitude
1/30/2019
Phillip W. VERIFIED CUSTOMER
Richard W. is a very friendly and helpful service advisor. there's no time that whenever I need service for my Toyota that he's always very cheerful and courteous. I believe Richard is an asset to the Toyota organization and to heartland Toyota. I would highly recommend him to my friends and family. thanks for having him at the dealership. and thanks also to Scott moritz.
1/30/2019
Jorge F. VERIFIED CUSTOMER
I had a great experience at the dealer. Dustin did an outstanding job. Very helpful!
1/30/2019
Robert H. VERIFIED CUSTOMER
It took longer than the service rep estimated, but ok—nota serious prob.
1/29/2019
Macknight J. VERIFIED CUSTOMER
Terry was professional and relaxed. He handled and explained my service contract and minor repairs with no fuss and minimal cost.
1/29/2019
William G. VERIFIED CUSTOMER
Nina went out of her way to make sure everything was right before I left the dealership. Prior to her arrival, I was placing more miles on my car from mistakes made at service requiring I return. Thank you for Outstanding service Nina.
1/29/2019
Jill A. VERIFIED CUSTOMER
Everything went great. Couldn’t have asked for better service.
1/29/2019
Carol D. VERIFIED CUSTOMER
Exceptional service. That is something that has to be earned and I cannot find a single fault. I don’t often say that. He did what he said he was going to do and I was very grateful.
1/29/2019
Robert W. VERIFIED CUSTOMER
Great service. Thanks
1/29/2019
Raymond K. VERIFIED CUSTOMER
Terry is an outstanding Heartland service representative. He's both friendly and efficient with a comprehensive knowledge of your business and excellent communication skills. Ray Kemery
1/29/2019
Laura L. VERIFIED CUSTOMER
Thank you for taking care of my car and thank you for the text updates.
1/29/2019
Robert W. VERIFIED CUSTOMER
Great service. Thanks
1/28/2019
Stanley S. VERIFIED CUSTOMER
I was more than a little taken back at what I was charged for replacing 4 spark plugs and 1 pollen filter. I was charged just under $150 for labor??? This seems extremely excessive in my opinion. I'm seriously wondering if I was charged labor for so doing my basic service (Lube, Oil- Filter)? Not pleased to say the least.
1/28/2019
Dan W. VERIFIED CUSTOMER
Great work.
1/28/2019
Vincent S. VERIFIED CUSTOMER
Jake Siegel provided me with excellent customer service. He went above and beyond my expectations.