Quick service and service advisor nina very efficient
and very courteous to customer
3/17/2019
Jonathan H. VERIFIED CUSTOMER
Amanda was professional and courteous. She addressed my concerns and explained the process thoroughly. In all I was satisfied with my experience and will return for future service.
3/17/2019
Kevin U. VERIFIED CUSTOMER
But shouldn’t be told that I’m due for a oil change before I’m scheduled to
3/17/2019
Bill K. VERIFIED CUSTOMER
Quick and excellent service.
3/17/2019
Chad B. VERIFIED CUSTOMER
I haven’t had that good of an experience at a car dealership in quite a while. Great all around.
3/17/2019
Alan C. VERIFIED CUSTOMER
Your service department are great. However, while I was there intriwdntomuse the computer in the WiFi room. Now of the computers were working. WiFi was not enable. I told Bill in the Parts dept. he put in the rocket right away. No body showing up to fix a 30 second job in the whole duration that I was there ( about an hour and half). It is amazing me! Basically all it needs is putting user I’d and pw.
3/16/2019
Donna W. VERIFIED CUSTOMER
Trenton is a very personable young man. We enjoyed his relaxed, friendly vibe.
3/16/2019
Donna W. VERIFIED CUSTOMER
Trenton is a very personable young man. We enjoyed his relaxed, friendly vibe.
3/16/2019
Carmelinda W. VERIFIED CUSTOMER
Amanda was very efficient and professional.
3/16/2019
Laurence C. VERIFIED CUSTOMER
Professional and very pleasant. Work done in one hour and Austin was very nice about what was done. Thank you! We are glad we bought our first Toyota from Heartland!
3/16/2019
Alice W. VERIFIED CUSTOMER
The young man that helped me did a fine job. The process just takes so long to check in and out.
3/16/2019
Jackie B. VERIFIED CUSTOMER
Amanda Martin went above and beyond to satisfy my needs. The service department didn't clean the tire goop off my tires and rims and after calling someone to do it and they didn't, she went out there and did it herself! That's stellar customer service! And also a big shout out to Amanda Campbell for ordering my tires and making sure I got an appointment to have them mounted and balanced before my trip this weekend. Thank you both so much!
3/16/2019
Joyce M. VERIFIED CUSTOMER
Everything was great
3/16/2019
Deanna G. VERIFIED CUSTOMER
Very professional. Thank you.
3/16/2019
Piedad K. VERIFIED CUSTOMER
Friendly staff
3/16/2019
Ann C. VERIFIED CUSTOMER
Austin was extremely nice and kept me well informed on how much time it would take.
3/16/2019
Kristine D. VERIFIED CUSTOMER
Rick was absolutely wonderful in dealing with me about my vehicle difficulties. He was forthcoming, held nothing - including costs - back. I really appreciated him.
3/16/2019
Darlene H. VERIFIED CUSTOMER
Terry is knowledgeable in his field. Polite,personable. Great eye contact. Good sense of humor.