Great service experience today with Jacob! He’s very knowledgeable about the mechanics of a car and told me about car cosmetic services now being offered at Heartland!
10/3/2019
Tristan C. VERIFIED CUSTOMER
Richard was very nice and understanding of my financial situation
10/3/2019
Stacy I. VERIFIED CUSTOMER
Explained all thar was going to be done and why. Seems very knowledgeable on the aspects of my vehicle.
10/3/2019
Tricia B. VERIFIED CUSTOMER
Thank you for being patient with a hangry customer.
10/3/2019
Gregory K. VERIFIED CUSTOMER
Shuttle service was great. Got to go home, eat lunch and take a nap. The service dept was very nice and the experience was was great. Just an overall pleasant atmosphere there.
10/3/2019
Mary C. VERIFIED CUSTOMER
As always your service team is great. Friendly, courteous & helpful.
10/3/2019
Ian H. VERIFIED CUSTOMER
Great service. Very attentive repsonsive.
Also.Ted the driver awesome. Second time
With him shuttle me back.
10/3/2019
Timothy R. VERIFIED CUSTOMER
He was open and honest with me about the problem with my vehicle. I appreciate that he did not throw a bunch of extra things in with what I was looking for.
10/3/2019
Gordon P. VERIFIED CUSTOMER
I appreciated talking to Cole he was very helpful !!!!!!
10/3/2019
Cathy S. VERIFIED CUSTOMER
Gennifer Gave excellent customer service and explained the solution to my car issue.
10/3/2019
Edwin W. VERIFIED CUSTOMER
Service done with exceptional concern for my vehicle and me!!
10/3/2019
Gianna L. VERIFIED CUSTOMER
Jake did a great job insuring my car was taken care of answering all my questions concerning my engine light and ensuring my new tires aligned. Thank you Jake you are a number one. You are a perfect rep for west hills. Gianna
10/3/2019
Jonathan C. VERIFIED CUSTOMER
It took over 2 hours to have a key made...
10/3/2019
Karen A. VERIFIED CUSTOMER
Everyone was great, Rebar especially! Thanks
10/3/2019
Connie W. VERIFIED CUSTOMER
Michael was great! Very nice, made sure I was informed about my service and made sure I was satisfied, even when I had a problem after I got home. None of my auto doors would open. I took it back and he was able to show me the power on button was turned off. Really an asset to your company.
10/3/2019
Tania G. VERIFIED CUSTOMER
Gennifer was great. My concern was for the cost estimate that I received for making a safety repair to my Camry.
10/2/2019
Shannon S. VERIFIED CUSTOMER
He was great!
10/2/2019
Collin I. VERIFIED CUSTOMER
Very accommodating!!
10/2/2019
Floyd R. VERIFIED CUSTOMER
I was satisfied with Austin's service. It would be great to have more people serving in the service department. So that the customer do not have to wait so long.
10/2/2019
Shannon C. VERIFIED CUSTOMER
Gennifer was easygoing, prompt, and notified me of an issue without being pushy. It was a very straightforward experience and I feel I can trust the techs and advisors at Toyota.