I had a few questions about these services and a few about possible future issues and he took the time to find the answers to the ones he didn’t immediately know the answers to and got right back to me. He personally called me when my car was done.
12/2/2019
Mya I. VERIFIED CUSTOMER
Dustin was very thorough and friendly. He answered all my questions. Thank you.
12/2/2019
John S. VERIFIED CUSTOMER
Considering how the sale of my truck went, which wasn't good, your service staff has made up for a lot with the fast courteous service I have recieved, to the point of possibly considering my next vehicle purchase from heartland
12/1/2019
June S. VERIFIED CUSTOMER
I was expecting a massage and a beverage coupon. Other than that, it was a good service.
12/1/2019
Joseph D. VERIFIED CUSTOMER
Appreciated Jake’s follow-up/follow-through efforts while multi-tasking the needs of several customers at once. Willing to explain service work in detail, he seemed technically knowledgeable & when necessary, seeking further info from shop technicians. Professional & personable.
12/1/2019
Indrawan H. VERIFIED CUSTOMER
You guys at Heartland rocked!
Every rut hinge was handled professionally.
I am completely satisfied.
12/1/2019
Randy'S Heating. VERIFIED CUSTOMER
Shortly after purchasing my truck it was found that my trailer breaks didn’t work , when I brought it in , your counter guys came out and said it’s my trailer wiring not the truck so I took it somebody else under direction of your staff , at that place it was found it was my truck so they changed out the plug. The plug is **** so when I brought my truck in I asked for it to be fixed and they said they won’t touch it because it’s an after market part , the service guy I talked to acted like an ****! I explained my problem and I was directed and he blow me off . This is the second time I’ve received BAD service from your location
12/1/2019
Eugene P. VERIFIED CUSTOMER
Donnie, professionalism exemplified. Customer service beyond measure. He’s responsible for returning business for Heartland.
12/1/2019
Key S. VERIFIED CUSTOMER
Good service
12/1/2019
Brandy W. VERIFIED CUSTOMER
He went above and beyond to get my wiper blades on himself when the service tech had gone to lunch.
12/1/2019
Ryan M. VERIFIED CUSTOMER
Great communication and the experience met my already high expectations. Will continue to recommend having your vehicle serviced at Heartland.
12/1/2019
Cheryl B. VERIFIED CUSTOMER
Michael did an awesome job! He was very personable and professional!
12/1/2019
Dennette R. VERIFIED CUSTOMER
Professional customer service.
12/1/2019
James U. VERIFIED CUSTOMER
Great effort by the mechanic to look at everything on my car, and provide appropriate advice!!!! Also great advice provided on parts during my stay by the front desk parts manager!!! What a nice guy, and he even provided some birding advice, what to see this time of year!!
So friendly and efficient.
11/30/2019
Kent A. VERIFIED CUSTOMER
Thanks Austin. Excellent work.
11/30/2019
Glenn W. VERIFIED CUSTOMER
Great service. Great service writers, they kept me informed during the whole appointment.
11/30/2019
Jack C. VERIFIED CUSTOMER
Michael was great. Very helpful and attentive.
11/30/2019
James C. VERIFIED CUSTOMER
service advisor mike was very profesional and a gave me a good estimate on the time it will take for my service. thank you
11/30/2019
Alexis D. VERIFIED CUSTOMER
Chet was the best. He was there for us from the time we brought our car in to the day we picked it up. He always kept us updated on the progress. I know he was new and our insurance company was wasn’t making things easy, but he handled them very well. We were extremely pleased with the service from Heartland and Chet.
11/30/2019
Kenneth O. VERIFIED CUSTOMER
Definitely a job well done again. Mr. Clabo should be congratulated, as well as your other employees who have assisted me so capably well for so long.