Despite these difficult times, your representatives and, of course, your mechanics, delivered high quality service.
4/8/2020
Debra N. VERIFIED CUSTOMER
They were great and made me feel safe. They also took precautions to protect me from potential contact!
4/8/2020
Melinda M. VERIFIED CUSTOMER
Aaron is always pleasant and helpful
4/8/2020
Karla O. VERIFIED CUSTOMER
Great service!
4/8/2020
Jim G. VERIFIED CUSTOMER
Excellent
4/8/2020
Dennis E. VERIFIED CUSTOMER
Your staff is fantastic. The service manager has been great to resolve an unusual problem with my Tacoma. Thank you for asking.
4/8/2020
Sandy C. VERIFIED CUSTOMER
Very satisfied! Dustin very courteous and kept me updated on all procedures required. Was really happy with car being picked up for service and brought back;helped a lot especially during this "stay at home" time. Thanks!!
4/8/2020
Claudette B. VERIFIED CUSTOMER
Excellent, timely service and the type of decision to honor the last oil change that was expired by one day. I am now a lifetime customer!
The next truck I buy will be from your dealership where it is obvious that the customer counts!
Kudos to Austin and his team.
Claudette B
4/8/2020
Danilo M. VERIFIED CUSTOMER
Excellent
4/8/2020
James G. VERIFIED CUSTOMER
Donnie was very knowledgeable, helpful, and friendly. A very professional employee.
4/7/2020
Carmen C. VERIFIED CUSTOMER
Austin provided me very professional service in these trying times. He had a tire repaired I didn't know was punctured and did a complete check on my 2014 Venza. I will be back :-)! Carmen E. Caporale
4/7/2020
Marcia C. VERIFIED CUSTOMER
Thanks
4/7/2020
Paul M. VERIFIED CUSTOMER
I always choose Aaron because he has a great customer relationship with us and others. Great caring person to everyone's needs.
4/7/2020
Jesscia S. VERIFIED CUSTOMER
Helped me figure out what was really needed for the car and knew what problems might be coming up and what to look for in the car.
4/7/2020
Charles R. VERIFIED CUSTOMER
Chester was engaging, pleasant to chat with, and expedient in handling his business. I really appreciated his mindfulness regarding COVID-19, ensuring that I only touched sanitized pens.
4/7/2020
Tara C. VERIFIED CUSTOMER
Dustin was awesome! He was kind and I never felt like he was pushing me to buy something that I didn’t need. He also provided me with constant updates on how my car was coming along and when it would be finished. I always have the best help at heartland Toyota which is why I will continue coming back until my time in washington comes to an end.
4/4/2020
Jody G. VERIFIED CUSTOMER
Great customer svc
4/4/2020
Katherine D. VERIFIED CUSTOMER
Good communications & explanations.
4/4/2020
Lynne K. VERIFIED CUSTOMER
He was welcoming, gracious, informative about the problem we had and offered a solution, which we acted upon. He couldn't have done anything better....very pleased.