I was treated so kindly and with care. Thank you I will be back
11/14/2019
VINCENT H. VERIFIED CUSTOMER
Very good experience!
11/14/2019
Kevin S. VERIFIED CUSTOMER
Very respectful and helpful. Surprised I got my car back so quickly. Thanks
11/13/2019
SUSAN W. VERIFIED CUSTOMER
Professional customer service. Very friendly and accommodating while I waited for my vehicle. Thank you.
11/13/2019
PETER B. VERIFIED CUSTOMER
The Hanna Portland team is awesome. The Vancouver Hanna team ****. That's why even though I live in Vancouver I do business with the Portland store.
11/12/2019
Amy A. VERIFIED CUSTOMER
Miguel Gutierrez gave impeccable customer service! Friendly and knowledgeable! Checked in and made sure to let me know if I had any questions to let him know. He made my experience awesome! Thank you so much Miguel!
11/10/2019
Malika E. VERIFIED CUSTOMER
She was great but my car isn’t fixed. I have to come back in again.
11/9/2019
Matthew L. VERIFIED CUSTOMER
Thanks for being so helpful!!!!
11/9/2019
Beth H. VERIFIED CUSTOMER
I went in to get my ac services and my 20000 mile oil change. I dropped off the car at 9:45 and was told I would be getting a phone call at 2 with an update. I ended up calling at about 2:30 and was told that my ac/heat were working perfectly and unless I wanted to leave my car overnight there wasn’t anything else they could do. The ac/heat system still do not work at all. I’ll have it on ac with the ac button on and it blows hot are. I had to drive home with the windows down because I was so hot, even with the ac/heat turned off. I live far away and drive far to get my car serviced at a dealership since my family has a vw dealership in Texas and I lease my cars through my brother. I’ve never had a bad experience at here but it was pretty frustrating to be told that I was wrong and nothing was wrong with my car when it’s definitely not working properly. I feel like I will be forced to go back but I’m not looking forward to it.
11/9/2019
Karen R. VERIFIED CUSTOMER
Usually when I take my car in to be serviced; when it is returned it has been vacuumed and the outside has been washed.
11/8/2019
James W. VERIFIED CUSTOMER
let me say that Megan has done an excellent job of representing **** Hanna Motors very well. It is also a joy to see that Jessica has been promoted to service manager and she too has always done a stellar job in supporting the customer. I will continue to service and buy vehicles from your establishment. Best regards Jim Watson
11/8/2019
THOMAS P. VERIFIED CUSTOMER
She explained the service and my options very clearly.
11/8/2019
Christopher M. VERIFIED CUSTOMER
Fast, friendly and efficient!
11/8/2019
Almir L. VERIFIED CUSTOMER
Everything was professional and awesome!! Great customer service!!
11/8/2019
Jeanne D. VERIFIED CUSTOMER
It took a few tries but we finally got the extra fob made. Thank you!
11/7/2019
Jackie C. VERIFIED CUSTOMER
Megan greeted me with a smile and was fast, kind, and informative.
11/7/2019
Oliver T. VERIFIED CUSTOMER
Thanks for the great service! Miquel was very
Professional and did a great job! I’ll be back.
11/7/2019
Douglas H. VERIFIED CUSTOMER
Megan was extraordinarily helpful in helping us get the service we needed.