My 2017 VW Alltrack concerns re sunroof leaks and door leaks were resolved, and appreciated Patchjany keeping me apprised of the work being completed.
11/5/2019
Denise F. VERIFIED CUSTOMER
It took an hour and a half to get my car back for just an oil change. When I went to check on it , it was sitting there already done and nobody came to tell me it was finished.
11/4/2019
Tina B. VERIFIED CUSTOMER
Went faster then I was told, and was very friendly and professional. Good experience
11/4/2019
Holly C. VERIFIED CUSTOMER
Panchajany was very attentive to the needs of my car. I enjoyed working with her and felt comfortable that I was in good hands.
11/4/2019
Jonathan M. VERIFIED CUSTOMER
I’m not happy about the problems with my car but I’m happy with how those problems were handled. Good communication. Good customer service. Good results.
11/3/2019
Cynthia T. VERIFIED CUSTOMER
Thank you that was good job well done
11/2/2019
Samyuell M. VERIFIED CUSTOMER
The service was quick and the customer service was great. The only issue was the printer not checking off all of what was completed during the inspection so it made me feel like something was missed during the inspection.
11/2/2019
JUSTIN B. VERIFIED CUSTOMER
Miguel is the best !!!! Will definitely come back and and request him for our next service
11/2/2019
Robert C. VERIFIED CUSTOMER
wrong oil was used for oil change. Had to come in a second time to get that re-done. While I appreciate being notified swiftly for the mistake and being serviced promptly, this is not acceptable for a routine job. Also I had some additional questions flagged on drop off which were forgotten about when I followed up. All in all, spotty service. I should have been refunded for this visit as time sitting and waiting is costly for me as I need to take time off work to so so. I would appreciate being contacted to discuss a refund of $94.33
11/2/2019
Brian C. VERIFIED CUSTOMER
Hate to say no, because everything was great, but I had trouble with getting a call back from several service writers to get a status report. Other than that, I’m very happy with your troubleshooting and repair of the clicking problem. I haven’t heard it at all since.
11/1/2019
James W. VERIFIED CUSTOMER
As always you folks do a great job
11/1/2019
Karen M. VERIFIED CUSTOMER
I was never told what was found during the assessment
10/31/2019
Kathleen R. VERIFIED CUSTOMER
Thank you for going back to the switch on my fan, and repairing it to move from low, medium and high. I immediately felt the heat as I drove away. It may need more attention, but it is much improved. I will keep in touch with Megan. Thank you for your time and effort. My car has never been serviced from anyone other than **** Hannah, and I have a record of every service call. I love my car, and the way it drives. I will always bring my car back to you.
10/31/2019
Mike H. VERIFIED CUSTOMER
Took 2.5 hrs
10/31/2019
ALAN M. VERIFIED CUSTOMER
Everyone was helpful and professional. Miguel kept me informed throughout the service.
10/31/2019
CARY S. VERIFIED CUSTOMER
Pleasant experience.
10/30/2019
Matthew L. VERIFIED CUSTOMER
Thanks!!!!!!!
10/27/2019
Denyne D. VERIFIED CUSTOMER
Mariah is excellent! I received wonderful customer service. She kept me updated on what my car needed and what was being done. Thank you Mariah!
10/26/2019
Stephen L. VERIFIED CUSTOMER
Amazing staff. I can’t get over how incredible everyone was. Looking forward to using you guys for all my vehicle needs. Best ever.