Dick Hannah Volkswagen Portland Auto Repair Service

He was extremely polite and knowledgeable. You're lucky to have him!!!

Thanks good service have a good day

We had a problem that needed to be resolved because of a time crunch to have to have our vehicle repaired before leaving the area on Wednesday. We thought we would have to drop off the vehicle, rent another, and then drive ten hours and another ten hours to pick up our vehicle on Saturday. Everything worked out beautifully and prompt service and attentiveness by Megan to find a way to fit our vehicle in the service schedule and fixed the same day was an awesome thanks to her handling our dilemma.

Nice to be contacted during the service for an update

Really appreciate Megan taking care of me. Very professional and informative .

I have been in twice with you guys and once with the Vancouver dealership and not once has anyone rotated my tires. Vancouver wanted $40 to do it. The wheel key was out of the case and in a secret compartment that was show to me today (which the service person just learned about the day before himself) so I have been unable to do it myself at home. When I mentioned being missing from the case the only solution was to buy a new one for $60 until I pushed back and asked to speak with a manager. Now with only 23200 extremely easy miles on the car you say you will not rotate them because they are too worn and would only give me a quote for new tires. I find this a huge disservice and quite frankly feel like I’ve been ripped off so that you can sell me new tires. In no way should I have to get a set of new tires on a car I bought brand new with this low mileage on it because the dealer wouldn’t rotate them during my regular service which I get done once a year way, under the recommended mileage intervals. I’ve never ever had a tire wear out this fast in any car I’ve ever owned in my 35+ years of driving several vehicles both young and old. Either these are the worse tires that could ever come on a car or I’ve been taken by poor dealership service. I strongly feel like it’s the later. I invite the dealership to contact me and come up with a resolution so I feel comfortable recommending **** Hannah service centers to others. Sean A

Took a little longer than expected but overall, very pleased. Panchajany was terrific. Note to management: bring back the cookies, I miss them. Allan

She was most welcoming, and clear in explaining the process and results.

Got out in less than an hour.

Always great service by Miguel and the team at **** Hannah

I was there around the 3 hours, just for a oil change! I think it was too much

Megan is great, would customer service with her again!

He was great, as was the service. You’ve taken good care of our Elantra- it just passed 100,000 miles and is going strong.

Appreciate the quick and efficient service even though I did not have an appointment. Megan was very friendly and helpful.

I came out there without an appointment and they took care of my car right away and addressed all my concerns. Thank you!

Great Service!

Megan was awesome!!!

Robin had all the paperwork together and kept things quick. I really appreciated it!

An included interior vacuum and interior window wash would be nice if it was included for the price of this service. Jiffy Lube does that and I wouldn’t expect that from them but would from a dealership. Aside from that I was fairly happy with my visit. The text communication was great. And Megan was lovely. The quote for future needed brake work seems way expensive but I haven’t gotten any other bids for the work yet to compare it to so there is a bit of sticker shock for now.

She did a great job.