My experience was great for my first time and Andy was super nice!!!
12/5/2019
Ruth D. VERIFIED CUSTOMER
Wonderful service by Brenda and the service department
12/4/2019
Edward L. VERIFIED CUSTOMER
No questions just a quick comment. I usually have a good experience when visiting Valley-Hi Kia. Unfortunately the dealership failed to meet the expectations set by you, on this last visit. Starting with the service advisor, and continuing with a 2+ hour wait for an oil change & tire rotation. I truly hope your service department will work on correcting the issues. I truly enjoy your dealership, that's why I don't go to Hyundai for my service. Wishing everyone there, a Very Merry Christmas.
12/4/2019
Edward L. VERIFIED CUSTOMER
No questions just a quick comment. I usually have a good experience when visiting Valley-Hi Kia. Unfortunately the dealership failed to meet the expectations set by you, on this last visit. Starting with the service advisor, and continuing with a 2+ hour wait for an oil change & tire rotation. I truly hope your service department will work on correcting the issues. I truly enjoy your dealership, that's why I don't go to Hyundai for my service. Wishing everyone there, a Very Merry Christmas.
12/4/2019
Maria H. VERIFIED CUSTOMER
They didn’t rotate my tires on the passenger side and only on my drivers side.
12/4/2019
Justin K. VERIFIED CUSTOMER
Being that Andy was the only on there to help I was in and out faster than what was given. Thank you for a job well done.
12/4/2019
Bernee L. VERIFIED CUSTOMER
I will look forward to the survey
12/4/2019
Earl C. VERIFIED CUSTOMER
I still am not satisfied with the progress on fixing my clock.
12/4/2019
Francine S. VERIFIED CUSTOMER
Everyone was friendly & helpful
12/4/2019
MICHAEL K. VERIFIED CUSTOMER
Everything turned out well and Andy was great. I did meet a man who I believed was a mechanic at Kia. He just happened to be moving a vehicle as I was walking back to my truck. The gentleman stopped me to comment on my truck. Sorry I did not get his name. That gentleman and I talked for a few minutes and shook hands at we parted, which made my experience at Kia all the better. I would give Kia and it’s employees a 5+ out of 5.
12/4/2019
Mary L. VERIFIED CUSTOMER
Everything was great service donut and cappuccino
12/3/2019
FELICIA P. VERIFIED CUSTOMER
Went very good.
12/3/2019
JEFFREY S. VERIFIED CUSTOMER
Stuart stepped up above normal standards for me. Phil was very willing to help and positive about the procedure. Shawn is doing a great job in all.
12/3/2019
David C. VERIFIED CUSTOMER
Brenda helped me with all my needs for the vehicle and kept me updated
12/2/2019
Patricia G. VERIFIED CUSTOMER
Thank you so much for fitting me in for my first service!
Excited to take my Sorento on it's first road trip!
12/2/2019
Thomas G. VERIFIED CUSTOMER
William is always helpful and courteous. I know that I can trust his advice and he always makes sure my vehicle is taken care of.