A+ service. My car was back right on time for my road trip.
7/27/2021
Kim L. VERIFIED CUSTOMER
Brenda is always so friendly, helpful, and professional. I make an effort to deal only with her.
7/27/2021
Frazier D. VERIFIED CUSTOMER
Her service was good. Hope to get her again
7/25/2021
ALICIA R. VERIFIED CUSTOMER
Excellent service
7/25/2021
Young C. VERIFIED CUSTOMER
No comment today.
I was satisfied with Andy , service supervisor.
7/25/2021
Roberta B. VERIFIED CUSTOMER
Very nice and listened to not only what I needed but he was helping the people in front of me and was very personable which you don’t see every often and kept me informed what is going on with my car.
7/25/2021
Leonteen P. VERIFIED CUSTOMER
All the workers were very professional and helpful .
7/24/2021
Hannah J. VERIFIED CUSTOMER
William was wonderful! He was nice and extremely accommodating. Anyone who visits Valley Hi Kia would be lucky to meet such a nice gentlemen.
7/24/2021
JOSE D. VERIFIED CUSTOMER
Mr. Enriquez was very knowledgeable and quick to answer my questions and concerns. Not only was he friendly but maintained professionalism throughout my visit. It was a busy day at Kia and he had no issue multitasking and making sure everyone was taken care of to the best of his ability. Will definitely like to deal with Mr. Enriquez again.
7/23/2021
JONATHAN G. VERIFIED CUSTOMER
Very satisfied, 5 stars.
7/23/2021
Linda R. VERIFIED CUSTOMER
I guess my husband took it. When he called they told him to be there at 2pm. I hope he was nice to you all, I need to me sure you cancel the June 6 at 1pm
He is slowly getting dementia. And he needs to prove that he could take care of this. So according to him he got great service.
Thank you a for your help
Linda R
7/23/2021
LUIS C. VERIFIED CUSTOMER
Me. William Enriquez has great customer service Thank you so much for being helpful and accommodating!
7/22/2021
MATTHEW A. VERIFIED CUSTOMER
I was treated with the utmost disrespect. After our vehicle is complete I will never do any type of business with high desert Kia. Absolutely heartless service. I have purchased five cars there over the years and our next car will be elsewhere. I have contacted the department of consumer affairs and next I will contact your corporate offices.
7/22/2021
PATRICK N. VERIFIED CUSTOMER
Andy was very knowledgeable and professional
In the way he handled my problem.
7/22/2021
Mitchell L. VERIFIED CUSTOMER
Really appreciated the fast service.
7/22/2021
ROBERT G. VERIFIED CUSTOMER
Very pleased with my experience with Andy Patterson. He kept me up to date with what was going on with my vehicle.
7/22/2021
MARTIN G. VERIFIED CUSTOMER
Your customer service **** and need improvement big time. Your reps don't answer texts or voicemails and you lost my key to the van.
7/22/2021
JEFF K. VERIFIED CUSTOMER
Everything was great till the end the car wash was terrible!!!!
7/21/2021
Chris A. VERIFIED CUSTOMER
I wasn’t able to pick up my vehicle before service closed so i payed for my service online andI was informed my keys would be left with the sales team. Once I arrived I located my vehicle and I opened the door. I found plastic on the seats, a magnet on the window trim, papers on the floor, and a service tag in the review mirror. Which I had to remove my self. Also the mileage wasn’t reset so it still says my service is due. I’m unsure if my oil change was even done. I tried calling but got a third party for the service department. I haven’t made it in yet due to my work schedule but hoping someone calls me back regarding my vehicle.